Mark Wirtz Email & Phone Number
Interim Chief of Staff and Operating Partner @ Taking Root
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Mark Wirtz Location
- Vancouver, BC, CA
Mark Wirtz Work
- Interim Chief of Staff and Operating Partner @ (April 2026 - Present)
- Board Director @ (November 2024 - April 2026)
- Managing Director and Chief Operating Officer @ (November 2022 - December 2023)
- President @ (April 2016 - April 2022)
- Director, Partner Strategy @ (September 2013 - March 2016)
- Director, Customer Operations @ (February 2012 - September 2013)
- Vice President of Strategic Planning @ (January 2010 - February 2011)
- Vice President Customer Operations @ (September 2008 - January 2010)
- Director, Wireless Consumer Tech Support @ (September 2006 - August 2008)
- Director, Client Care @ (September 2003 - August 2006)
Mark Wirtz Education
- Simon Fraser University
(Liberal Arts, Liberal Studies)
1991-1995
Mark Wirtz Skills
- Call Center
- Customer Experience
- Telecommunications
- Workforce Management
- IVR
- Contact Centers
- Customer Satisfaction
- Telephony
- Change Management
- Wireless
- Process Improvement
- Outsourcing
- Vendor Management
- Customer Retention
- Team Leadership
- Cross-functional Team Leadership
- Call Centers
- Coaching
- Leadership
- Management
- Operations Management
- Performance Management
- Product Management
- Program Management
- Sales
- Strategic Partnerships
- Strategy
- Team Management
- CRM
- Human Resources
- Wireless Technologies
- Business Process Improvement
- Customer Relationship Management (CRM)
- Customer Service
- Strategic Planning
- Customer Relationship Management Crm
- Business Development
- Cross Functional Team Leadership
- Microsoft Excel
- Customer Relationship Management
Mark Wirtz Summary
- Mark Wirtz, based in Vancouver, BC, CA, is currently a Interim Chief of Staff and Operating Partner at Taking Root. Mark Wirtz brings experience from previous roles at Multicultural International Students Services Society, Nimbyx, Quantrics Enterprises Inc. and Bell. Mark Wirtz holds a 1991 - 1995 Simon Fraser University. With a robust skill set that includes Call Center, Customer Experience, Telecommunications, Workforce Management, IVR and more. Mark Wirtz has 1 emails and 2 mobile phone numbers on RocketReach.
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