2018 -
2024 Associate Director - Infrastructure Services and Service Delivery @
2014 -
2017 Manager IS @
2012 -
2013 Director, IS Operations and Support @
2001 -
2012 Manager - Managed Services @
1999 -
2001 System Administrator @ National Healthcare Recovery Services
1997 -
1999 System Administrator @
Mark Wiley Education
Marian University Indianapolis
Bachelor (Management)
1993
-
1997
null
Columbus East
Mark Wiley Skills
Vendor Management
VMware
ITIL
Project Management
Microsoft Exchange
Management
Operations Management
Active Directory
Enterprise Software
IT Strategy
IT Management
Disaster Recovery
Managed Services
Windows Server
Data Center
IT Service Management
CRM
Customer Relationship Management (CRM)
Leadership
Six Sigma
Customer Relationship Management Crm
Information Technology
Technology
VDI
Lean
Citrix
Windows
Applications
Program Manager
Data Analysis
Technical Leadership
Troubleshooting
Communication
Web Analytics
Team Leadership
Technical Project Leadership
Virtualization
Customer Service
Failure Mode And Effects Analysis Fmea
Technical Support
Business Process Improvement
Leading Meetings
Teamwork
Data Center Virtualization
Services
Failure Mode and Effects Analysis
Customer Relationship Management
Mark Wiley Summary
Mark Wiley, based in Indianapolis, IN, US, is currently a Help Desk Manager at MacAllister Machinery Co., Inc.. Mark Wiley brings experience from previous roles at Federal Home Loan Bank of Indianapolis (FHLBI), Indiana University Health, Stericycle and Haverstick Consulting. Mark Wiley holds a 1993 - 1997 Bachelor in Management @ Marian University Indianapolis. With a robust skill set that includes Vendor Management, VMware, ITIL, Project Management, Microsoft Exchange and more. Mark Wiley has 2 emails and 3 mobile phone numbers on RocketReach.
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