2006 -2008 Director of Customer Service @ Lifeguard Benefit Services
2005 -2006 Deposit Services Manager @ ViewPoint Bank
2002 -2004 Service Center Operations Manager @
Mark Wendt Education
B.A. (Communications / Management)
RF Training (Help Desk Institute)
Certified Call Center Manager (Certification)
Master’s Degree (Business)
Mark Wendt Skills
Call Center
Recruiting
Training
Interviews
Process Improvement
Banking
Customer Service
Credit
Operations Management
Team Building
Retail Banking
Account Management
Sales Management
Workforce Management
Forecasting
Customer Satisfaction
Auditing
Time Management
Performance Management
Customer Experience
Call Centers
Vendor Management
Customer Retention
Relationship Management
Project Management
Coaching
Team Leadership
Management
Business Process Improvement
Wealth Management
Microsoft Word
Software
Customer Service Representatives
Contact Centers
Sales
Mark Wendt Summary
Mark Wendt, based in Plano, TX, US, is currently a VP, Wealth Management Sales Enablement at Comerica Bank. Mark Wendt brings experience from previous roles at Lifeguard Benefit Services, ViewPoint Bank and Kforce Technology Staffing. Mark Wendt holds a B.A. in Communications / Management. With a robust skill set that includes Call Center, Recruiting, Training, Interviews, Process Improvement and more. Mark Wendt has 2 emails and 1 mobile phone numbers on RocketReach.
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