2015 -
2019 Service Assurance Manager and Problem Lead @ NBC Universal International
2007 -
2015 ITIL Service Assurance Manager @
2000 -
2007 Service Delivery Manager @
1999 -
2000 Network Installer @
Mark Varney Education
Pluralsight
ITIL v4 Managing Professional (ITSM)
2021
-
2022
QA Ltd
ITIL Expert (Information Technology)
2009
-
2012
Mark Varney Skills
IT Service Management
ITIL
Problem Management
Service Delivery
Service Management
Change Management
Incident Management
Service Improvement
Outsourcing
CMDB
ITIL Certified
Process Improvement
IT Management
Transition Management
Management
IT Operations
Major Incident...
Project Delivery
Customer Service
Configuration Management
PRINCE2
IT Outsourcing
Sla
ITIL v3 Foundations...
Release Management
Lync
ISO 20000
Project Coordination
BMC Remedy
Microsoft Excel
Service Level Management
Service Delivery...
Problem Solving
Policy Writing
Crystal Reports
Procedure Manuals
Business Transformation
Strategic Thinking
ITIL Implementation
Incident Handling
ITIL Process...
ITIL Process
IT Service Delivery
Process Management
IT Security Best...
Procedure Creation
Axios Assyst
Microsoft Lync
HP
Peregrine Service Centre
Microsoft Office
IT Security Best Practices
Microsoft Word
Program Management
ITIL Process Implementation
Major Incident Management
ITIL v3 Foundations Certified
Service Delivery Management
Mark Varney Summary
Mark Varney, based in St Albans, GB, is currently a Problem Management Service Lead at NBCUniversal. Mark Varney brings experience from previous roles at NBC Universal International, Hertfordshire Constabulary, EDS Group and iBAHN (STSN). Mark Varney holds a 2021 - 2022 ITIL v4 Managing Professional in ITSM @ Pluralsight. With a robust skill set that includes IT Service Management, ITIL, Problem Management, Service Delivery, Service Management and more. Mark Varney has 3 emails on RocketReach.
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