Operations Support Manager @ (November 2022 - November 2025)
Operations Manager @ (September 2019 - October 2025)
Product Support Supervisor @ (September 2019 - November 2022)
Center Manager @ (November 2010 - October 2019)
Store Manager @ (May 2015 - September 2019)
Assistant Manager @ (April 2012 - July 2015)
Assistant Store Manager @ (January 2012 - January 2015)
Mark Trujillo Skills
AWS Auto Scaling
Artificial Intelligence (AI)
Attrition Reduction
B2B Integration
Business Requirements
Call Center Development
Change Management
Cloud Computing
Consulting
Contact Center Management
Contact Center Operations
Contact Centers
Cross-functional Collaborations
Customer Engagement
Customer Escalation Management
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Support
Dialpad
Escalations Management
IP SLA
IT Operations Management
Inventory Management
Italian
KPI Implementation
KPI Reporting
Kitchen & Bath Design
Launching Start-ups
Leadership
Leading Development Teams
Mental Health First Aid
Microsoft Office
Monitoring Services
Operations Support
Payroll
Process Automation
Product Analytics
Product Management
Product Support
Quality Improvement Tools
Responsible AI
Sales Coaching
Sales Management
Salesforce Integration
Salesforce Lightning
Salesforce.com
Scrum
Staffing Metrics
Strategic Customer Development
Technical Support
Training
Voice of the Customer
Mark Trujillo Summary
Mark Trujillo, based in Littleton, CO, US, is currently a Senior Manager, Support Operations at REMAX. Mark Trujillo brings experience from previous roles at REMAX. With a robust skill set that includes AWS Auto Scaling, Artificial Intelligence (AI), Attrition Reduction, B2B Integration, Business Requirements and more. Mark Trujillo has 2 emails and 2 mobile phone numbers on RocketReach.
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