Mark Timson Email & Phone Number
Information Technology Service Management Analyst - Configuration Management @ United Airlines
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Mark Timson Location
- Chicago, IL, US
Mark Timson Work
- 2020 -now Information Technology Service Management Analyst - Configuration Management @
- 2011 -2020 Manager – ITSM Service Support – Incident and Knowledge Management @
- 2010 -2011 Incident Management Process Owner @
- 2009 -2010 Major IT Incident Escalation Manager @
Mark Timson Education
- University of Northern Iowa
BS (Marketing)
1978-1984
Mark Timson Skills
- ITIL
- Foundation
- v3
- ITIL Practitioner - Support and Restore v2
- Incident Management
- IT Service Management
- Service Desk
- Service Management
- Management
- Technical Support
- Security
- PMP
- Software Documentation
- Sla
- IT Operations
- Data Center
- IT Management
- Service Delivery
- ITIL v3 Foundations Certified
- Vendor Management
- HP
- Call Centers
- Troubleshooting
- IT Outsourcing
- Change Management
- Business Analysis
- IT Strategy
- SDLC
- Program Management
- Servers
- Project Delivery
- Disaster Recovery
- Outsourcing
- Active Directory
- Business Continuity
- Project Portfolio Management
- PMO
- Process Improvement
- Knowledge Base
- Supervisor
- Itil Practitioner
- Support and Restore V2
- Knowledge Management
Mark Timson Summary
- Mark Timson, based in Chicago, IL, US, is currently a Information Technology Service Management Analyst - Configuration Management at United Airlines. Mark Timson brings experience from previous roles at United Airlines. Mark Timson holds a 1978 - 1984 BS in Marketing @ University of Northern Iowa. With a robust skill set that includes ITIL, Foundation, v3, ITIL Practitioner - Support and Restore v2, Incident Management and more. Mark Timson has 1 emails and 1 mobile phone numbers on RocketReach.
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