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Mark Tidmarsh Location
United Kingdom
Mark Tidmarsh Work
2023 -now Client Success Director @
2022 -2022 Head Of Account Management @
2018 -2022 Digital Transformation Project Manager @
2021 -2022 Process Improvement Manager @
2019 -2021 Digital Delivery Manager @
2018 -2019 Senior Advocacy Manager @
2017 -2017 DevOps Project Manager @
2016 -2017 Early Life Support Project Manager @
2015 -2015 Co Founder @
2014 -2015 Principal Consultant @ Ocean82 Ltd (now Zenith Choice)
2005 -2014 Customer Experience Program Director @
2003 -2005 Customer Loyalty and Retention Manager @
2000 -2003 Customer Programs Manager @
1999 -2000 Customer Experience Insight and Advocacy Data analyst @
1997 -1999 Head of Sales Support @
1996 -1997 Commercial Finance Intern @
1993 -1996 Other employment history @ Various
Mark Tidmarsh Education
The Manchester Metropolitan University
BSC (Hons) (1988-1993 BSc (Hons) Combined Studies: Manufacturing Engineering with Science and Technology Policy)
1988-1993
Mark Tidmarsh Skills
Volunteer Management
Social Media Communications
Relationship Development
Time Management
Partner Relationship Management
Exceeding Customer Expectations
CRM
Telecommunications
Cloud Computing
Program Management
Customer Satisfaction
Business Process
Competitive Analysis
Pre-sales
B2B
Integration
Account Management
Customer Experience
Strategy
Business Development
Customer Relationship Management (CRM)
Project Management
Consulting
Digital Strategy
Change Management
Strategic Planning
IT Service Management
Service Delivery
Business Transformation
Building Customer Loyalty
Software Project Management
Strategic Thinking
Creative Solutions
creative problem solver
Management
Strategic Partnerships
Training
Team Management
Business Relationship Management
Culture Change
Coaching
Mentoring
Leadership
Customer Service
Career Development
passionate about the role of the customer
able to identify and resolve issues quickly and permanently
Customer Experience Management
Customer Experience Transformation
DevOps
Business Strategy
Digital Transformation
Team Leadership
Customer Service Management
New Business Development
Data Driven Testing
Public Speaking
Resolve Issues
Product Management
Action
Pre Sales
Strategic Thinker
Customer Relationship Management Crm
Event Planning
Marketing
Sales Operations
Action Driven
Outsourcing
Customer Relationship Management
Partnerships
Mark Tidmarsh Summary
Mark Tidmarsh, based in United Kingdom, is currently a Client Success Director at CGA Experience. Mark Tidmarsh brings experience from previous roles at Syzygy Consulting, Polio and Children in Need Charity, DBM Wines Limited and Look4Services (Look Ltd). Mark Tidmarsh holds a 1988 - 1993 BSC (Hons) in 1988-1993 BSc (Hons) Combined Studies: Manufacturing Engineering with Science and Technology Policy @ The Manchester Metropolitan University. With a robust skill set that includes Volunteer Management, Social Media Communications, Relationship Development, Time Management, Partner Relationship Management and more. Mark Tidmarsh has 1 emails on RocketReach.
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