2014 -
now Director of User Support and Education @
2003 -
2014 Assistant Director of Information Technology, User Support and Technical Education @
1999 -
2003 Help Desk Supervisor @
1997 -
1998 Trainer @ CTEC UK (Informatics)
Mark Teague Education
Ulster University
BA Hons (Enterprise Development)
1991
-
1994
North West College of Technology
HND (Business and Finance)
1989
-
1991
Mark Teague Skills
Financial Responsibilities
Service Contracts
Service Levels
Key Performance Indicators
Data-driven Decision Making
Communication
Software Testing
IT Transformation
IT Operations
Continuous Improvement
Service Delivery
Service Delivery Management
Project Delivery
IT Outsourcing
Service Improvement
Quality Assurance
Incident Management
Service Desk
Annual Budgeting
Management
IT Strategy
IT Management
Leadership
Project Management
Information Technology
Training
Document Management
Strategy
Technical Support
Disaster Recovery
User Acceptance Testing
Vendor Management
Microsoft Office
Active Directory
Process Improvement
Windows Server
Budgets
Customer Support
Knowledge Management
Mobile Technology
Personnel Management
Business Strategy
Business Process Improvement
Staff Development
Help Desk Support
Service Desk Management
IT Service Management
User Adoption
Budgeting
Troubleshooting
Program Management
Integration
Mark Teague Summary
Mark Teague, based in Croton-on-Hudson, NY, US, is currently a Director of User Support and Education at Hughes Hubbard & Reed LLP. Mark Teague brings experience from previous roles at Epstein Becker & Green, P.C., Pillsbury Winthrop Shaw Pittman LLP and CTEC UK (Informatics). Mark Teague holds a 1991 - 1994 BA Hons in Enterprise Development @ Ulster University. With a robust skill set that includes Financial Responsibilities, Service Contracts, Service Levels, Key Performance Indicators, Data-driven Decision Making and more. Mark Teague has 2 emails and 3 mobile phone numbers on RocketReach.
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