Mark Swain Email & Phone Number
Vice President of Customer Success @ Pitcher
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Mark Swain Location
- Boise, ID, US
Mark Swain Work
- Vice President of Customer Success @ (February 2026 - Present)
- Global Director, Customer Success @ (May 2025 - February 2026)
- Senior Customer Success Manager @ (April 2025 - May 2025)
- Engagement Director, Global Services @ (April 2021 - April 2025)
- Director, Customer Success @ (June 2020 - April 2021)
- Senior Manager, Customer Success Financial Services @ (November 2014 - June 2020)
- Software Project Manager @ (March 2013 - October 2014)
- Software Product Manager @ (September 2007 - October 2014)
- Software Engineer @ (September 2003 - September 2007)
Mark Swain Education
- UC San Diego
BS (Computer Science)
1999-2002
Mark Swain Skills
- .NET
- ASP.NET
- Account Management
- Agile Methodologies
- Agile Project Management
- Application Programming Interfaces (API)
- Business Analysis
- C#
- Computer Science
- Customer Engagement
- Customer Experience Management
- Customer Journeys
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Success
- Early-Stage Startups
- Enterprise Software
- JavaScript
- Key Performance Indicators
- Microsoft SQL Server
- Mobile Applications
- Performance Metrics
- Presentations
- Problem Solving
- Professional Services
- Project Management
- Quarterly Reviews
- Requirements Analysis
- SDLC
- SQL
- Sales Presentations
- Scrum
- SharePoint
- Software Development
- Software Documentation
- Software Project Management
- Software as a Service (SaaS)
- TFS
- Technical Sales
- Technical Skillset
- Testing
- Transact-SQL (T-SQL)
- Upselling
- Visual Studio
- Web Applications
- Web Services API
- Java
- Software Project
- Net
- Microsoft Office
- Finance
Mark Swain Summary
- Mark Swain, based in Boise, ID, US, is currently a Vice President of Customer Success at Pitcher. Mark Swain brings experience from previous roles at Pitcher and Seismic. Mark Swain holds a 1999 - 2002 BS in Computer Science @ UC San Diego. With a robust skill set that includes .NET, ASP.NET, Account Management, Agile Methodologies, Agile Project Management and more. Mark Swain has 3 emails and 2 mobile phone numbers on RocketReach.
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