Mark Slayton Email & Phone Number
Founder and Administrative Lead @ Inflight Contact Center Solutions
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Mark Slayton Location
- Scranton, PA, US
Mark Slayton Work
- 2021 -now Founder and Administrative Lead @
- 2022 -now Consultant @
- 2014 -2021 Senior Vice President, Student Success and Contact Center Operations @
- 2009 -2014 Vice President, Customer Relationship Management (CRM) and Contact Center Operations @
- 1998 -2009 Director, Customer Relationship Management (CRM) and Contact Center Operations @
- 1992 -1998 Director Of Marketing Operations @
Mark Slayton Education
- Penn State University
(Information Sciences and Technology)
- Villanova University
(Lean Six Sigma)
Mark Slayton Skills
- CRM
- Higher Education
- Public Speaking
- Email Marketing
- Customer Retention
- E-Learning
- Staff Development
- Strategic Planning
- Microsoft Office
- Lead Generation
- Social Media
- Leadership
- Marketing Strategy
- Team Building
- Customer Relationship Management (CRM)
- Social Networking
- Customer Service
- Business Process Outsourcing (BPO)
- CRM Integration
- Project Management
- Process Engineering
- User Experience (UX)
- Workforce Management
- Knowledge Management
- Net Promoter Score
- Debt Management
- Strategic Thinking
- Cloud Applications
- Union Relations
- Decision Support
- Cross Functional Team Building
- Retention Strategies
- Contact Centers
- Contact Center Technology
- Operations Management
- Warehouse Operations
- Direct Mail
- Direct Marketing
- Performance Management
- Inside Sales
- Customer Support
- Customer Experience
- Customer Satisfaction
- Quality Assurance
- Business-to-Business (B2B)
- B2C
- Microsoft Word
- Research
- E Learning
Mark Slayton Summary
- Mark Slayton, based in Scranton, PA, US, is currently a Founder and Administrative Lead at Inflight Contact Center Solutions. Mark Slayton brings experience from previous roles at CH Consulting Group, Penn Foster and Penn Foster (formerly International Correspondence Schools). Mark Slayton holds a Penn State University. With a robust skill set that includes CRM, Higher Education, Public Speaking, Email Marketing, Customer Retention and more. Mark Slayton has 1 emails and 1 mobile phone numbers on RocketReach.
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Top Inflight Contact Center Solutions Employees
Mark Slayton
Founder and Administrative Lead
Scranton, PA, US
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