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Mark Shay Location
Roswell, GA, US
Mark Shay Work
Implementation Specialist @ (June 2026 - Present)
Project Manager, Operations MT @ (January 2025 - June 2026)
CTM Onboarding Specialist @ (June 2022 - September 2024)
CTM Team Lead @ (September 2021 - June 2022)
CTM Operations Coordinator @ (September 2020 - September 2021)
Carrier Sales Representative @ (August 2020 - September 2020)
Manager @ Feel Good Homes, LLC (July 2019 - August 2020)
Team Leader @ (March 2019 - July 2019)
Warehouse Supervisor @ (July 2015 - February 2019)
Part-Time UPS hourly employee @ (July 2014 - July 2015)
Cici's employee @ (October 2010 - September 2012)
Part-time Roswell parks employee @ Roswell Recreation and Parks Department (RRPD) (May 2008 - July 2010)
Mark Shay Education
Kennesaw State University - Michael J. Coles College of Business 2015-2018
Valdosta State University
Business Administration and Management (General)
2010-2014
Mark Shay Skills
Agile Project Management
Business Analysis
Business Process Improvement
Business Requirements
Business Strategy
Buy-Sell
CRM Databases
Change Management
Conflict Resolution
Cross-departmental Communication
Cross-functional Team Leadership
Customer Experience
Customer Onboarding
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Support
Data Analytics
Decision-Making
Employee Training
Executive Reporting
Financial Audits
IT Integration
Internal Communications
Issue Identification
Jira
Logistics Management
Management
Market Analysis
Microsoft Excel
Microsoft Project
Operations Management
Oracle Transportation Management
Planview
Problem Solving
Project Management
Project Planning
Relationship Building
Requirements Analysis
Risk Management
Sales
Sprint Planning
Stakeholder Management
Standard Operating Procedure (SOP)
Strategic Communications
Team Building
Teamwork
Vendor Partnerships
Mark Shay Summary
Mark Shay, based in Roswell, GA, US, is currently a Implementation Specialist at BiggerPicture. Mark Shay brings experience from previous roles at RXO, Inc. and Coyote Logistics. Mark Shay holds a 2015 - 2018 Kennesaw State University - Michael J. Coles College of Business. With a robust skill set that includes Agile Project Management, Business Analysis, Business Process Improvement, Business Requirements, Business Strategy and more. Mark Shay has 1 emails and 1 mobile phone numbers on RocketReach.
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