Mark Schmidt Email & Phone Number
Director, Global Technical Support @ SOTI
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Mark Schmidt Location
- Toronto, ON, CA
Mark Schmidt Work
- Director, Global Technical Support @ (August 2022 - Present)
- Senior Manager, Americas Technical Support @ (January 2021 - July 2022)
- Senior Manager, Support Services @ (May 2018 - May 2020)
- Manager, Support Services @ (May 2016 - May 2018)
- Manager, Premier Services, Mission and Business Critical Support @ (February 2014 - April 2016)
- Manager, Global Support Services, System Operations @ (February 2012 - February 2014)
- Vendor Manager @ (March 2009 - February 2012)
- Technical Support Manager @ (June 2007 - March 2009)
- Technical Support Specialist @ (July 2006 - June 2007)
- Technical Support Engineer @ (August 2005 - July 2006)
Mark Schmidt Education
- University of Toronto
Leadership Essentials, Strategic Leadership Certificate
2012-2013 - York University
Business (BUSO), Economics
2001-2005
Mark Schmidt Skills
- Leadership
- Vendor Management
- Cross-functional Team Leadership
- Team Leadership
- Product Management
- Integration
- Process Improvement
- Program Management
- Customer Experience
- Product Lifecycle Management
- Consumer Electronics
- Management
- Customer Service
- Testing
- Training
- Troubleshooting
- Enterprise Software
- Forecasting
- Call Centers
- Agile Methodologies
- Sourcing
- Customer Satisfaction
- Product Launch
- Performance Management
- Agile Project Management
- Account Management
- Quality Assurance
- Time Management
- Talent Management
- Support
- Operations
- Cross Functional Team Leadership
- Technical Support
- Services
Mark Schmidt Summary
- Mark Schmidt, based in Toronto, ON, CA, is currently a Director, Global Technical Support at SOTI. Mark Schmidt brings experience from previous roles at SOTI, Compugen Inc and VMware. Mark Schmidt holds a 2012 - 2013 Leadership Essentials, Strategic Leadership Certificate @ University of Toronto. With a robust skill set that includes Leadership, Vendor Management, Cross-functional Team Leadership, Team Leadership, Product Management and more. Mark Schmidt has 2 emails and 1 mobile phone numbers on RocketReach.
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Top SOTI Employees
Oscar Rambaldini
VP of Product Management
Mississauga, ON, CA
Carl Rodrigues
President and CEO
Mississauga, ON, CA
Oleksandr Sereda
Director Of Software Development
Mississauga, ON, CA
Dmitry Shesterin
Vice President of Product Development
Toronto, ON, CA
Akash Mainra
Associate Vice President
Toronto, ON, CA
George Abraham
Director, Finance Shared Services
Mississauga, ON, CA
Stephanie Lopinski
Vice President, Global Marketing
Toronto, ON, CA
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