Mark Schmidt Email & Phone Number
Director, Global Technical Support @ SOTI
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Mark Schmidt Location
- Toronto, ON, CA
Mark Schmidt Work
- Director, Global Technical Support @ (August 2022 - Present)
- Senior Manager, Americas Technical Support @ (January 2021 - July 2022)
- Senior Manager, Support Services @ (May 2018 - May 2020)
- Manager, Support Services @ (May 2016 - May 2018)
- Manager, Premier Services, Mission and Business Critical Support @ (February 2014 - April 2016)
- Manager, Global Support Services, System Operations @ (February 2012 - February 2014)
- Vendor Manager @ (March 2009 - February 2012)
- Technical Support Manager @ (June 2007 - March 2009)
- Technical Support Specialist @ (July 2006 - June 2007)
- Technical Support Engineer @ (August 2005 - July 2006)
Mark Schmidt Education
- University of Toronto
Leadership Essentials (Strategic Leadership Certificate)
2012-2013 - York University
Business (BUSO) (Economics)
2001-2005
Mark Schmidt Skills
- Account Management
- Agile Methodologies
- Agile Project Management
- Call Centers
- Consumer Electronics
- Cross-functional Team Leadership
- Customer Experience
- Customer Satisfaction
- Customer Service
- Enterprise Software
- Forecasting
- Integration
- Leadership
- Management
- Performance Management
- Process Improvement
- Product Launch
- Product Lifecycle Management
- Product Management
- Program Management
- Quality Assurance
- Sourcing
- Talent Management
- Team Leadership
- Testing
- Time Management
- Training
- Troubleshooting
- Vendor Management
- Support
- Operations
- Cross Functional Team Leadership
- Technical Support
- Services
Mark Schmidt Summary
- Mark Schmidt, based in Toronto, ON, CA, is currently a Director, Global Technical Support at SOTI. Mark Schmidt brings experience from previous roles at SOTI, Compugen Inc and VMware. Mark Schmidt holds a 2012 - 2013 Leadership Essentials in Strategic Leadership Certificate @ University of Toronto. With a robust skill set that includes Account Management, Agile Methodologies, Agile Project Management, Call Centers, Consumer Electronics and more. Mark Schmidt has 2 emails and 1 mobile phone numbers on RocketReach.
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