Mark Santos Email & Phone Number
Head of IT and Cybersecurity Lead @ ZigZag Global
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Mark Santos Location
- Manila, Philippines
Mark Santos Work
- Head of IT and Cybersecurity Lead @ (September 2025 - Present)
- Global Service Desk Site Manager @ (May 2024 - July 2025)
- IT Manager @ (January 2024 - April 2024)
- Senior Manager - Corporate IT @ (October 2021 - September 2023)
- Group Manager (Senior Manager) @ (January 2020 - October 2021)
- GNOC Network Engineer @ (August 2019 - January 2020)
- Senior Network Administrator (Assistant Manager) @ (September 2010 - July 2019)
- Network Engineer (Team Lead) @ (February 2010 - September 2010)
- Desktop Support Engineer @ (January 2009 - February 2010)
Mark Santos Education
- De La Salle University
Cisco Networking Academy (Cisco Networking)
2008-2009 - AMA Computer University
Bachelor of Science in Computer Engineering (Computer Engineering)
1999-2005
Mark Santos Skills
- Asset Management
- Change Management
- Cisco Networking
- Customer Relationship Management (CRM)
- Customer Service
- Data Centers
- Data Network
- Help Desk Support
- IT Governance
- IT Infrastructure Operations
- IT Management
- IT Project Implementation
- IT Service Delivery
- IT Service Management
- ITIL
- ITIL Certified
- ITIL Process Implementation
- Incident Management
- Information Technology
- Infrastructure
- Inventory Management
- LAN Switching
- LAN-WAN
- Leadership
- Local Area Network (LAN)
- Management
- Network Administration
- Network Design
- Network Troubleshooting
- Networking
- Networking Solutions
- People Development
- People Management
- Performance Management
- Problem Management
- Project Management
- Project Planning
- Risk Management
- Routing
- Service Delivery
- Service-Level Agreements (SLA)
- Structured Cabling
- Switching
- Team Management
- Technical Support
- Telecommunications
- Time Management
- Vendor Management
- Virtual Private Network (VPN)
- Wide Area Network (WAN)
- Wireless Networking
- Application Servers
- Engineers
- Desktop Computers
- Servers
- Software
- Usability
- Wide Area Network
- Service Level Agreements
- Lan Wan
- Virtual Private Network
- Local Area Network
Mark Santos Summary
- Mark Santos, based in Metro Manila, Philippines, is currently a Head of IT and Cybersecurity Lead at ZigZag Global. Mark Santos brings experience from previous roles at Avid, ZigZag Global, Genpact and WNS Global Services. Mark Santos holds a 2008 - 2009 Cisco Networking Academy in Cisco Networking @ De La Salle University. With a robust skill set that includes Asset Management, Change Management, Cisco Networking, Customer Relationship Management (CRM), Customer Service and more. Mark Santos has 2 emails and 3 mobile phone numbers on RocketReach.
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