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Mark Santana Location
New Tripoli, PA, US
Mark Santana Work
General Manager @ (January 2026 - Present)
General Manager @ (August 2018 - February 2026)
General Manager @ (February 2016 - August 2018)
Mark Santana Education
Northampton Community College
Associate's degree (Secondary Education and Teaching)
1993-1996
Mark Santana Skills
Analytical Skills
Applicant Tracking Systems
Attention to Detail
Budgeting
Business Analysis
Business Development
Business Management
Business Planning
Cash Handling
Citations
Communication
Compensation
Contractual Obligations
Culinary Arts
Customer Engagement
Customer Experience
Customer Loyalty
Customer Loyalty Management
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Support
Data Analysis
Development Programs
Documentation
Easily Adaptable
Flawless Execution
Food & Beverage
Food Industry
Food Safety
Food Service
Food Service Operations
General Management
Hiring
Hospitality Management
Human Resources (HR)
Interpersonal Skills
Inventory Management
MICROS
Management
Multi-Unit Leadership
Multi-Unit Management
Multi-Unit Operations
OnTime
Operations Management
Organization Skills
P&L Analysis
P&L Management
Planning
Presentations
Problem Solving
Project Management
Public Access
Quality Control
Restaurant Management
Retail
Sales
Sales & Marketing
Sales Management
Screening
Social Media
Soft Skills
Store Management
Strategic Thinking
Supervisory Skills
Team Building
Team Management
Team Motivation
Teamwork
Time Management
Tracking Systems
Training and Development (HR)
Troubleshooting
Trust Building
Written Communication
Mark Santana Summary
Mark Santana, based in New Tripoli, PA, US, is currently a General Manager at Red Lobster Seafood Co., LLC. Mark Santana brings experience from previous roles at Smokey Bones and TGI Fridays. Mark Santana holds a 1993 - 1996 Associate's degree in Secondary Education and Teaching @ Northampton Community College. With a robust skill set that includes Analytical Skills, Applicant Tracking Systems, Attention to Detail, Budgeting, Business Analysis and more. Mark Santana has 2 emails and 1 mobile phone numbers on RocketReach.
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