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Mark san Location
Philippines
Mark san Work
Team Leader and Operations Supervisor @ (October 2012 - Present)
Senior Quality Assurance Specialist @ (April 2011 - April 2012)
Inbound and Outbound Sales Representative @ (March 2010 - April 2011)
Customer Service Representative @ (September 2008 - February 2010)
Mark san Education
Ateneo de Davao University
Bachelor of Science in Commerce (Major in Mgt. Accounting)
2002-2006
Ateneo de Davao University
Mark san Skills
Call Centers
BPO
Customer Service
Telemarketing
Inbound Marketing
Customer Experience
Customer Satisfaction
Telecommunications
Quality Assurance
Workforce Management
Outsourcing
Team Management
Process Improvement
Mark san Summary
Mark san, based in Philippines, is currently a Team Leader and Operations Supervisor at Sycore. Mark san brings experience from previous roles at Sycore and Sutherland Global Services. Mark san holds a 2002 - 2006 Bachelor of Science in Commerce in Major in Mgt. Accounting @ Ateneo de Davao University. With a robust skill set that includes Call Centers, BPO, Customer Service, Telemarketing, Inbound Marketing and more.
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