2010 -2011 Inbound and Outbound Sales Representative @
2008 -2010 Customer Service Representative @
Mark san Education
Ateneo de Davao University
Bachelor of Science in Commerce (Major in Mgt. Accounting)
2002-2006
Ateneo de Davao University
Mark san Skills
Call Centers
BPO
Customer Service
Telemarketing
Inbound Marketing
Customer Experience
Customer Satisfaction
Telecommunications
Quality Assurance
Workforce Management
Outsourcing
Team Management
Process Improvement
Mark san Summary
Mark san, based in Philippines, is currently a Team Leader and Operations Supervisor at Sycore. Mark san brings experience from previous roles at Sycore and Sutherland Global Services. Mark san holds a 2002 - 2006 Bachelor of Science in Commerce in Major in Mgt. Accounting @ Ateneo de Davao University. With a robust skill set that includes Call Centers, BPO, Customer Service, Telemarketing, Inbound Marketing and more.
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