Mark Rodil Email
Associate Director of Operations @ EMA Global
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Mark Rodil Location
- Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY
Mark Rodil Work
- Associate Director of Operations @ (February 2026 - Present)
- Senior Operations Manager @ (February 2025 - February 2026)
- Operations Manager @ (November 2022 - February 2025)
- Customer Relations, Risk and Compliance Specialist (POC for Complaints and NPS) @ AIG Travel Assist Malaysia Sdn Bhd (August 2016 - November 2022)
- Service Manager @ AIG Shared Services (M) Sdn Bhd (May 2013 - July 2016)
- Senior Travel Assistance Coordinator and Operations Supervisor @ AIG Shared Services (M) Sdn Bhd (August 2008 - May 2013)
- English Communications Specialist @ Education E-lamp (August 2007 - February 2008)
Mark Rodil Education
- Polytechnic University of the Philippines
Bachelor in Broadcast Communications (Bachelor in Broadcast Communications)
1999-2003
Mark Rodil Skills
- Operations Management
- Insurance Industry
- Business Relationship Management
- Ops
- Client Relations
- Dispute Resolution
- Business Requirements
- Performance Reviews
- Multitasking
- Team Management
- Customer Satisfaction
- Customer Service Management
- Travel Insurance
- Call Centers
- Management
- Organizational Leadership
- Customer Service
- Insurance
- Coaching
- Complaint Management
- Complaint Investigations
- Employee Training
- Leadership
- Communication
- Mindfulness
- Teamwork
- Social Inclusion
- Talent Management
- Personal Development
- Change Management
- English Grammar
- Writing
- Ergonomics
- Personal Branding
- Elevator Pitch
- Active Listening
- Business Writing
- Punctuation
- English writing
- Written Communication
- Work Life Balance
- Productivity Improvement
Mark Rodil Summary
- Mark Rodil, based in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY, is currently a Associate Director of Operations at EMA Global. Mark Rodil brings experience from previous roles at EMA Global, AIG Travel Assist Malaysia Sdn Bhd and AIG Shared Services (M) Sdn Bhd. Mark Rodil holds a 1999 - 2003 Bachelor in Broadcast Communications in Bachelor in Broadcast Communications @ Polytechnic University of the Philippines. With a robust skill set that includes Operations Management, Insurance Industry, Business Relationship Management, Ops, Client Relations and more. Mark Rodil has 1 emails on RocketReach.
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