Mark Ricketts Email
Global Head of Planning and Governance - IT Operations, Data Centre Service Management @ HSBC
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Mark Ricketts Location
- Solihull, GB
Mark Ricketts Work
- 2014 -now Global Head of Planning and Governance - IT Operations, Data Centre Service Management @
- 2013 -2014 Global Head of Planning and Governance - IT Operations, Client Services @
- 2012 -2013 Senior Engagement Manager @
- 2010 -2012 CSS V.I.C.E Manager @
- 2000 -2004 PC support manager @
- 1997 -2000 Senior IT Analyst @
Mark Ricketts Education
- University of Birmingham 1988-1990
- Dartmouth College 1982-1988
Mark Ricketts Skills
- Leadership
- IT Strategy
- Banking
- Stakeholder Management
- PMO
- Data Center
- ITIL
- Data Analysis
- Incident Management
- Business Analysis
- Vendor Management
- Team Management
- Strategic Planning
- Offshoring
- Strategy
- Operations
- Project Portfolio Management
- Program Management
- IT Operations
- Risk Management
- Microsoft Excel
- Change Management
- Disaster Recovery
- Enterprise Software
- Technical Support
- Project Planning
- Service Management
- Governance
- Business Process Improvement
- CSS
- Management
- Project Management
- Outsourcing
- Service Delivery
- Software Project Management
- Integration
- IT Management
- Project Delivery
- IT Service Management
Mark Ricketts Summary
- Mark Ricketts, based in Solihull, GB, is currently a Global Head of Planning and Governance - IT Operations, Data Centre Service Management at HSBC. Mark Ricketts brings experience from previous roles at HSBC and HFC Bank. Mark Ricketts holds a 1988 - 1990 University of Birmingham. With a robust skill set that includes Leadership, IT Strategy, Banking, Stakeholder Management, PMO and more. Mark Ricketts has 2 emails on RocketReach.
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