Mark Ricketts Email
Global Head of Planning and Governance - IT Operations, Data Centre Service Management @ HSBC
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Mark Ricketts Location
- Solihull, GB
Mark Ricketts Work
- Global Head of Planning and Governance - IT Operations, Data Centre Service Management @ (September 2014 - Present)
- Global Head of Planning and Governance - IT Operations, Client Services @ (January 2013 - September 2014)
- Senior Engagement Manager @ (January 2012 - January 2013)
- CSS V.I.C.E Manager @ (January 2010 - January 2012)
- PC support manager @ (January 2000 - January 2004)
- Senior IT Analyst @ (January 1997 - January 2000)
Mark Ricketts Education
- University of Birmingham 1988-1990
- Dartmouth College 1982-1988
Mark Ricketts Skills
- Banking
- Business Analysis
- Business Process Improvement
- Business Strategy
- CSS
- Change Management
- Data Center
- Disaster Recovery
- Enterprise Software
- Governance
- IT Management
- IT Operations
- IT Service Management
- IT Strategy
- ITIL
- Incident Management
- Integration
- Leadership
- Management
- Offshoring
- Outsourcing
- PMO
- Program Management
- Project Delivery
- Project Management
- Project Planning
- Project Portfolio Management
- Risk Management
- Service Delivery
- Software Project Management
- Stakeholder Management
- Strategy
- Team Management
- Technical Support
- Vendor Management
- Data Analysis
- Strategic Planning
- Operations
- Microsoft Excel
- Service Management
Mark Ricketts Summary
- Mark Ricketts, based in Solihull, GB, is currently a Global Head of Planning and Governance - IT Operations, Data Centre Service Management at HSBC. Mark Ricketts brings experience from previous roles at HSBC and HFC Bank. Mark Ricketts holds a 1988 - 1990 University of Birmingham. With a robust skill set that includes Banking, Business Analysis, Business Process Improvement, Business Strategy, CSS and more. Mark Ricketts has 2 emails on RocketReach.
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