Senior Consultant @ Unifii Ltd (October 2023 - March 2026)
ServiceNow Consultant @ Unifii Ltd (October 2022 - October 2023)
Senior Service Now System Administrator @ (August 2016 - October 2022)
Service Now System Administrator @ (August 2015 - August 2016)
Resolver Group Team Lead (interim) @ (July 2015 - September 2015)
Resolver Group Analyst @ Thales Critical Information System (November 2013 - July 2015)
Senior Service Desk Analyst @ (April 2012 - November 2013)
Service Desk Analyst @ (May 2008 - April 2012)
Examinations Assistant @ (October 2002 - May 2008)
Helpdesk Assistant @ (October 1999 - October 2002)
Mark Porter Education
The Hayfield School 1993-1999
The hayfield school 1993-1998
Mark Porter Skills
Service Desk
IT Service Management
Troubleshooting
Help Desk Support
Windows Server
Active Directory
Citrix
Blackberry Enterprise Server
ITIL
XP
Group Policy
Windows XP
Windows 7
Incident Management
Microsoft Exchange
Technical Support
VPN
System Deployment
VMware ESX
VMware
Windows
DHCP
DNS
Software Installation
Laptops
McAfee
VMware View
VMware Infrastructure
Remote Desktop
Desktop Computers
Altiris Console
Customer Service
Service-now.com
SCCM
ITIL v3 Foundations Certified
Service Operations
IT Management
Team Leadership
System Administration
Service Delivery
Change Management
Servers
Management
TCP/IP
Virtualization
ServiceNow
Service Now.Com
Mark Porter Summary
Mark Porter, based in Branton, GB, is currently a Senior ServiceNow Consultant at qedcon GmbH. Mark Porter brings experience from previous roles at Unifii Ltd and Thales. Mark Porter holds a 1993 - 1999 The Hayfield School. With a robust skill set that includes Service Desk, IT Service Management, Troubleshooting, Help Desk Support, Windows Server and more. Mark Porter has 1 emails on RocketReach.
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