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Mark Pallo Location
Independence, MO, US
Mark Pallo Work
Seeking New Opportunities @ (September 2016 - Present)
Project Manager ICM and UCCE Production Support @ (May 2008 - September 2016)
Cisco ICM Call Center Engineer Team Lead @ (February 2005 - May 2008)
Cisco ICM Call Center Engineer @ (January 1999 - February 2004)
Workflow and Command Center Supervisor @ (April 1990 - January 1999)
Mark Pallo Education
Central Missouri State University
Bachelor of Science (Business Administration)
1977-1983
Mark Pallo Skills
Integration
ICM
Process Improvement
Vendor Management
Solution Architecture
Telecommunications
IT Strategy
Wireless
Project Management
PMP
Unix
IVR
Call Center
Troubleshooting
ITIL
VoIP
Cloud Computing
PMO
Software Development
Program Management
Business Analysis
Visio
Workforce Management
Cross-functional Team Leadership
Outsourcing
Disaster Recovery
Data Center
Management
Enterprise Architecture
Call Centers
IT Management
Cisco Systems Products
Team Leadership
Contact Centers
Wireless Technologies
Project Management Office (PMO)
Business Process Improvement
Voice over IP (VoIP)
Voice Over Ip Voip
Cross Functional Team Leadership
Project Management Office Pmo
Project Management Office
Voice Over Ip
Mark Pallo Summary
Mark Pallo, based in Independence, MO, US, is currently a Seeking New Opportunities at Pursuing New Opportunities. Mark Pallo brings experience from previous roles at IBM, Sprint and Citi. Mark Pallo holds a 1977 - 1983 Bachelor of Science in Business Administration @ Central Missouri State University. With a robust skill set that includes Integration, ICM, Process Improvement, Vendor Management, Solution Architecture and more. Mark Pallo has 1 mobile phone numbers on RocketReach.
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