Mark Ogden Email & Phone Number
Director: Retirement Plan Services WFM Operations @ Lincoln Financial Group
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Mark Ogden Location
- Fort Wayne, IN, US
Mark Ogden Work
- 2022 -now Director: Retirement Plan Services WFM Operations @
- 2022 -2022 Sr. Consultant: Verint Workforce Optimization @
- 2019 -2022 Senior Manager: CX Strategy @
- 2016 -2019 Manager: CX Strategy @
- 2015 -2016 Supervisor: Nearline Centers Integration @
- 2013 -2015 Supervisor: Live Chat and Escalation Management @
- 2012 -2013 Supervisor: Sales Academy @
- 2011 -2012 Sales Supervisor @
- 2008 -2011 IT Business Operations Analyst @
- 2005 -2008 Sales Team Lead @
Mark Ogden Education
- Indiana Wesleyan University
Master of Science (M.S.) (Business Administration and Management, General)
2006-2008 - Indiana University—Purdue University Fort Wayne
Bachelor of Science (B.S.) (Organizational Leadership and Supervision)
2001-2005
Mark Ogden Skills
- Leadership
- Customer Experience
- Solution Selling
- Team Building
- Sales Process
- Account Management
- Sales
- Customer Retention
- Sales Operations
- Customer Satisfaction
- Telecommunications
- Team Leadership
- Sales Management
- Operations
- Contact Centers
- Cross Functional Team Leadership
- Training
- Customer Service
- Management
- Project Management
- Call Centers
Mark Ogden Summary
- Mark Ogden, based in Fort Wayne, IN, US, is currently a Director: Retirement Plan Services WFM Operations at Lincoln Financial Group. Mark Ogden brings experience from previous roles at Lincoln Financial Group and Frontier Communications. Mark Ogden holds a 2006 - 2008 Master of Science (M.S.) in Business Administration and Management, General @ Indiana Wesleyan University. With a robust skill set that includes Leadership, Customer Experience, Solution Selling, Team Building, Sales Process and more. Mark Ogden has 1 emails and 2 mobile phone numbers on RocketReach.
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