Mark Ogden Email & Phone Number
Director: Retirement Plan Services WFM Operations @ Lincoln Financial Group
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Mark Ogden Location
- Fort Wayne, IN, US
Mark Ogden Work
- Director: Retirement Plan Services WFM Operations @ (December 2022 - Present)
- Sr. Consultant: Verint Workforce Optimization @ (March 2022 - December 2022)
- Senior Manager: CX Strategy @ (April 2019 - March 2022)
- Manager: CX Strategy @ (July 2016 - April 2019)
- Supervisor: Nearline Centers Integration @ (March 2015 - July 2016)
- Supervisor: Live Chat and Escalation Management @ (March 2013 - March 2015)
- Supervisor: Sales Academy @ (July 2012 - March 2013)
- Sales Supervisor @ (August 2011 - July 2012)
- IT Business Operations Analyst @ (March 2008 - August 2011)
- Sales Team Lead @ (September 2005 - March 2008)
Mark Ogden Education
- Indiana Wesleyan University
Master of Science (M.S.) (Business Administration and Management, General)
2006-2008 - Purdue University Fort Wayne
Bachelor of Science (B.S.) (Organizational Leadership and Supervision)
2001-2005
Mark Ogden Skills
- Leadership
- Customer Experience
- Solution Selling
- Team Building
- Sales Process
- Account Management
- Sales
- Customer Retention
- Sales Operations
- Customer Satisfaction
- Telecommunications
- Team Leadership
- Sales Management
- Operations
- Contact Centers
- Cross Functional Team Leadership
- Training
- Customer Service
- Management
- Project Management
- Call Centers
Mark Ogden Summary
- Mark Ogden, based in Fort Wayne, IN, US, is currently a Director: Retirement Plan Services WFM Operations at Lincoln Financial Group. Mark Ogden brings experience from previous roles at Lincoln Financial Group and Frontier Communications. Mark Ogden holds a 2006 - 2008 Master of Science (M.S.) in Business Administration and Management, General @ Indiana Wesleyan University. With a robust skill set that includes Leadership, Customer Experience, Solution Selling, Team Building, Sales Process and more. Mark Ogden has 1 emails and 2 mobile phone numbers on RocketReach.
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