Mark O'Doherty's Location
London, England, GB
Mark O'Doherty's Work
- Head Of Customer Experience @ King's Facilities Management
- Head of Customer Experience @ First Rate Exchange Services
- Head Of Operations, Philips Electronics @ Sitel UK & Ireland
- Operations Manager - AIG @ Sitel UK & Ireland
- Client Program Manager - Sky @ Sitel UK & Ireland
Mark O'Doherty's Education
- Kingston University
Master of Science - MS (Psychology)
2018 - 2019 - University of Brighton
History of Design
1990 - 1993 - Wimbledon College
Mark O'Doherty's Skills
- Customer Experience
- Contact Centers
- Call Center
- BPO
- Workforce Management
- Performance Management
- Outsourcing
- Stakeholder Management
- Telemarketing
- Team Management
Mark O'Doherty's Summary
Mark O'Doherty, based in London, England, GB, is currently a Head Of Customer Experience at KFM, bringing experience from previous roles at First Rate Exchange Services, SITEL and Sitel. Mark O'Doherty holds a 2018 - 2019 Master of Science - MS in Psychology @ Kingston University. With a robust skill set that includes Customer Experience, Contact Centers, Call Center, BPO, Workforce Management and more, Mark O'Doherty contributes valuable insights to the industry. Mark O'Doherty has 1 email on RocketReach.
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