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Mark Nuchelmans Location
Rijen, NB, NL
Mark Nuchelmans Work
Country Director @ (January 2025 - Present)
Chief Customer Officer @ (November 2023 - January 2025)
Head of Accountmanagement and Customer Support @ (May 2023 - November 2023)
Manager Strategic Accounts Service @ (January 2021 - March 2023)
Manager Customer Service a.i. @ (October 2020 - January 2021)
Manager Customer Service @ (September 2019 - September 2020)
Expert Lead Process and IT @ (November 2017 - August 2019)
Director Client Solutions @ (October 2014 - October 2017)
Director Business Control and Development @ (February 2014 - October 2014)
Director Customer and Client Care @ (March 2012 - February 2014)
Delivery Manager @ Unamic/HCN (October 2011 - March 2012)
Manager Customer and Product Care @ Dexcom Retail (March 2011 - October 2011)
Contact Center Manager @ IMpact Retail (September 2010 - March 2011)
Floormanager Customer Contact Center @ IMpact Retail (February 2009 - September 2010)
Teamleider Contact Center @ IMpact Retail (May 2008 - February 2009)
Storemanager @ IMpact Retail (February 2002 - May 2008)
Mark Nuchelmans Education
NCOI
Post Bachelor (Business Administration)
2014-2015
Delft University of Technology
(Aerospace Engineering)
1998-2002
Stedelijk Gymnasium Breda 1991-1998
OBS Heusdenhout
Mark Nuchelmans Skills
Customer Service
Service Management
Contact Centre
Contact Strategy
Business Process Improvement
Change Management
Talent Development
Cross-functional Team Leadership
People Management
Service Excellence
Cost optimization
Management
Contact Centers
B2B
Sales Management
Strategy
Service Quality
Coaching
Account Management
Operations Management
Business-to-Business (B2B)
Leadership
Sap Landscape Architecture
SAP Solution Manager
System Integration
Maintenance and Support
Sales
Technical Consulting and Implementation
Supply Chain Management
Solutions
Program Management
Cross Functional Team Leadership
Training
Product Management
Business Intelligence
Business Strategy
Project Management
Product Development
Analytical Skills
Business to Business B2b
Business to Business
Mark Nuchelmans Summary
Mark Nuchelmans, based in Rijen, NB, NL, is currently a Country Director at Active Ants Nederland B.V.. Mark Nuchelmans brings experience from previous roles at Active Ants Nederland B.V. and DPD Pakketservice. Mark Nuchelmans holds a 2014 - 2015 Post Bachelor in Business Administration @ NCOI. With a robust skill set that includes Customer Service, Service Management, Contact Centre, Contact Strategy, Business Process Improvement and more. Mark Nuchelmans has 2 emails on RocketReach.
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