Mark Neill Email & Phone Number
Vice President of Operations and Compliance @ Oxygen XL
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Mark Neill Location
- Lakeville, MN, US
Mark Neill Work
- Vice President of Operations and Compliance @ (October 2023 - Present)
- Vice President Operations @ (October 2023 - Present)
- Vice President Operations @ (September 2021 - October 2023)
- Vice President Operations @ ENHANCED RESOURCE CENTERS (ERC BPO) (September 2021 - July 2023)
- Director of Production @ (January 2011 - October 2020)
- Director of Operations @ (January 2011 - October 2020)
- President and Chief Operating Officer @ Bureau of Collection (December 2005 - August 2010)
- Vice President of Operations @ Bureau of Collection (March 2001 - December 2005)
- Collection Manager @ Bureau of Collection (September 1999 - March 2001)
- Collector and Team Lead @ Bureau of Collection (March 1993 - September 1999)
Mark Neill Education
- North Hennepin Community College
Associate of Arts and Sciences - AAS (Management/Finance)
Mark Neill Skills
- Account Management
- Account Revitalization
- Accounting Standards
- Accounts Receivable
- Analytics
- B2B Integration
- Budgeting & Forecasting
- Budgets
- Business Development
- Business Negotiation
- CRM Integration
- Coaching
- Collection Strategy
- Communication
- Compliance Auditing
- Conflict Resolution
- Contact Center Operations
- Contact Centers
- Continuous Improvement
- Contract Law
- Credit
- Credit Cards
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Decision-Making
- Employee Engagement
- Executive Management
- Finance
- Financial Services
- GoldMine CRM
- Hiring
- Integrating Acquisitions
- Interpersonal Skills
- KPI Dashboards
- KPI Reporting
- Leadership
- Leadership Development
- Lean Operations
- Management
- Marketing
- Microsoft Business Intelligence (MSBI)
- Microsoft Office
- Negotiation
- Office Operations
- Operational Analysis
- Operational Compliance
- Operational Efficiency
- Operations Management
- Organization Skills
- Performance Management
- Portfolio Management
- Problem Solving
- Process Improvement
- Project Management
- Quality Assurance
- Recovery Strategies
- Recruiting
- Reducing Operating Costs
- Regulatory Compliance
- Relationship Building
- Revenue & Profit Growth
- Risk Management
- Sales
- Sales Management
- Sales Operations
- Salesforce Reporting
- Service Recovery
- Service-Level Agreements (SLA)
- Soft Skills
- Strategic Planning
- Strategy
- Supervisory Skills
- Team Building
- Team Leadership
- Teamwork
- Training
- Training and Development (HR)
- Vendor Management
- WorkFusion
- Workforce Optimization (WFO)
Mark Neill Summary
- Mark Neill, based in Lakeville, MN, US, is currently a Vice President of Operations and Compliance at Oxygen XL. Mark Neill brings experience from previous roles at Oxygen XL, ERC (Enhanced Resource Centers), ENHANCED RESOURCE CENTERS (ERC BPO) and State Collection Service, Inc.. Mark Neill holds a Associate of Arts and Sciences - AAS in Management/Finance @ North Hennepin Community College. With a robust skill set that includes Account Management, Account Revitalization, Accounting Standards, Accounts Receivable, Analytics and more. Mark Neill has 2 emails and 1 mobile phone numbers on RocketReach.
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