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Mark Murphy Location
New York, NY, US
Mark Murphy Work
Head of Operations @ (February 2026 - Present)
Senior Director @ (April 2022 - June 2025)
Director, Support Services @ (May 2016 - April 2022)
Manager, Support Services @ (June 2010 - May 2016)
Implementation Engineer @ (May 2005 - June 2010)
Network Engineer (Contractor) @ (January 2005 - May 2005)
Network Technician (Contractor) @ (March 2001 - January 2005)
Mark Murphy Education
State University of New York at Fredonia
Bachelor of Science - BS (Mechanical Engineering)
1996-1999
Mark Murphy Skills
Software Development
IT Service Management
Machine Learning
Talent Management
Leadership Development
Customer Experience
Team Management
Workforce Planning
Operational Strategy
Digital Transformation
Customer Experience Management
Artificial Intelligence (AI)
Performance Management
Cross-functional Team Leadership
Cost Optimization
Voice of the Customer
Customer Success
Business Relationship Management
Account Management
Customer Engagement
Resource Allocation
Product Lifecycle Management
Enablement
Queue Management
Operational Excellence
Delegation
Communication
MatrixCare Private Duty
MatrixCare Home Health
Operations Management
Strategic Leadership
Management
Customer Service
Project Management
Leadership
Strategic Planning
Team Leadership
Healthcare Management
Healthcare Information Technology
Data Analysis
Systems Engineering
System Administration
Enterprise Architecture
Analytics
Budget Management
SQL
EHR
EMR
SaaS
Team Building
Technical Support
Network Administration
Software as a Service (SaaS)
Business Process Improvement
Healthcare
Objectives and Key Results (OKRs)
Mark Murphy Summary
Mark Murphy, based in New York, NY, US, is currently a Head of Operations at Twinstate Technologies. Mark Murphy brings experience from previous roles at MatrixCare, HEALTHCAREfirst and Lewis Computer Services. Mark Murphy holds a 1996 - 1999 Bachelor of Science - BS in Mechanical Engineering @ State University of New York at Fredonia. With a robust skill set that includes Software Development, IT Service Management, Machine Learning, Talent Management, Leadership Development and more. Mark Murphy has 2 emails and 1 mobile phone numbers on RocketReach.
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