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Mark Miller Location
Beaverton, OR, US
Mark Miller Work
2023 -now Senior Manager, Business Insights @
2020 -now Business Owner @ Blazing Cardinal Investments
2022 -2023 Team Manager of Technical Customer Support @
2019 -2021 Director of Customer Support @
2018 -2019 Regional Manager of Software Support @
2015 -2018 Technical Support Manager @
2014 -2015 Technical Team Lead @
2011 -2014 Customer Support Engineer 2 @ Kryptiq Corporation
2007 -2011 Technical Support Engineer @ Northwest Pump and Equipment Company
Mark Miller Education
Oregon Institute of Technology
Bachelor of Science (Information Technology Management)
2006-2008
Mark Miller Skills
Customer Service Management
Troubleshooting
Databases
Technical Support
SQL
System Administration
Microsoft Office
Computer Hardware
Networking
Team Leadership
Management
Program Management
Customer Service
Windows 7
Active Directory
Network Administration
VB.NET
C++
Employee Training
Customer Escalation Management
Conflict Resolution
Risk Management
Reporting & Analysis
Software Documentation
Microsoft SQL Server
Customer Support
Interviewing
Mentoring
Leadership
Microsoft Excel
Customer Experience
Software as a Service (SaaS)
Microsoft Access
Customer Success
People Management
People Development
Salesforce Lightning
Salesforce.com
Salesforce Service Cloud
Team Management
Customer Relationship Management (CRM)
Customer Satisfaction
Business Process Improvement
Microsoft PowerPoint
Microsoft Word
Team Building
Coaching
Prioritize Workload
Priority Management
Goal Setting
Access
Reporting and Analysis
Mark Miller Summary
Mark Miller, based in Beaverton, OR, US, is currently a Senior Manager, Business Insights at Simplex Group. Mark Miller brings experience from previous roles at Blazing Cardinal Investments, Workiva, Syntellis Performance Solutions and Kaufman Hall. Mark Miller holds a 2006 - 2008 Bachelor of Science in Information Technology Management @ Oregon Institute of Technology. With a robust skill set that includes Customer Service Management, Troubleshooting, Databases, Technical Support, SQL and more. Mark Miller has 4 emails and 3 mobile phone numbers on RocketReach.
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