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Mark Mercer Location
Cambridge, MA, US
Mark Mercer Work
Vice President of Business Operations @
Vice President of Business Operations @ (May 2014 - Present)
Vice President US Business Operations @ (January 2006 - May 2014)
Vice President of Sales Smithsonian Student Travel @ (January 2004 - January 2006)
Vice President of Customer Service @ (January 2002 - January 2004)
Internal Consultant for Sales @ (January 2001 - January 2002)
National Call Center Director @ (January 1997 - January 2001)
Call Center Director @ Integral Resources (January 1995 - January 1997)
Mark Mercer Education
Suffolk University 1985-1989
George C. Marshall High School 1979-1982
American School of the Hague 1970-1979
Mark Mercer Skills
Results Oriented
Budgeting
Team Building
Strategic Planning
Negotiation
Change Management
Contract Negotiation
Improving
Budgets
Team Leadership
Business Strategy
Business Analysis
Program Management
Vendor Management
Call Centers
Management
Sales
Strategy
Customer Service
Social Media
Leadership
Marketing
Mark Mercer Summary
Mark Mercer, based in Cambridge, MA, US, is currently a Vice President of Business Operations at EF Education First. Mark Mercer brings experience from previous roles at EF Education First and EF Education. Mark Mercer holds a 1985 - 1989 Suffolk University. With a robust skill set that includes Results Oriented, Budgeting, Team Building, Strategic Planning, Negotiation and more. Mark Mercer has 4 mobile phone numbers on RocketReach.
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