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Mark Melo Location
Boston, MA, US
Mark Melo Work
2024 -now Project Manager @
2022 -2024 Technical Program Manager @
2020 -2022 Sr. Product Support Specialist @
2018 -2020 Technical Support Engineer Spec. II @
2018 -2018 Compliance Services Representative @
2017 -2018 Compliance Service Associate @
2013 -2017 Service Technician @
Mark Melo Education
University of Massachusetts Lowell
Bachelor’s Degree (Business Administration, Management and Operations)
2013-2017
Mark Melo Skills
Operations Management
Issue Management
Project Performance
Team Effectiveness
Project Coordination
Business Process Improvement
Customer Service Operations
Project Management Office (PMO)
Resolving Issues
Customer Satisfaction
Conflict Resolution
Communication
Project Teams
Project Plans
Jira
Coaching
Teamwork
Customer-focused Service
Task Management
Technical Support
Troubleshooting
Software Testing
Strategic Planning
Microsoft Office
Software as a Service (SaaS)
Customer Service
Customer Support
Problem Solving
Priority Management
SharePoint
Scrum
Collaboration Tools
Agile Methodologies
Agile Project Management
Project Management
Program Management
Mark Melo Summary
Mark Melo, based in Boston, MA, US, is currently a Project Manager at A.I.M. Mutual Insurance Companies. Mark Melo brings experience from previous roles at UKG, UKG (Ultimate Kronos Group) and Sovos. Mark Melo holds a 2013 - 2017 Bachelor’s Degree in Business Administration, Management and Operations @ University of Massachusetts Lowell. With a robust skill set that includes Operations Management, Issue Management, Project Performance, Team Effectiveness, Project Coordination and more. Mark Melo has 4 emails and 1 mobile phone numbers on RocketReach.
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