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Mark McCluskey Location
Palo Alto, CA, US
Mark McCluskey Work
Experience Design Director - Service Design @ (January 2023 - Present)
AV Director of Service Design @ Ford Motor Company - Autonomous Vehicle LLC (August 2018 - January 2023)
Autonomous Vehicle Service Design Lead @ Greenfield Labs - Ford Motor Company / IDEO Design (June 2017 - August 2018)
User Experience (UX) Vision Lead Autonomous Driving Programs @ (April 2016 - June 2017)
User Experience Portfolio Lead @ (August 2014 - April 2016)
Lead User Experience Designer and Strategist - IPS Global Design Team @ (September 2006 - April 2016)
Lead User Experience Designer - Photo Speciality Printing Division @ (September 2003 - September 2006)
Senior Interaction Designer - Home Imaging Division @ (September 1996 - September 2003)
Interaction Designer and Human Factors Engineer @ Toyota Technical Center (January 1995 - November 1996)
Research Methods Teaching Assistant @ (September 1993 - June 1995)
Human Factors Engineer @ McDonnell Douglas Space Systems (March 1992 - November 1993)
Mark McCluskey Education
California State University, Northridge
Masters (Human Factors Experimental Applied)
1993-1995
Calfornia State University, Long Beach
Bachelor (General Psychology)
1988-1993
Mark McCluskey Skills
Service Design
Human Factors
Primary Research
Wire Framing
User Experience
Wireframes
Persona
Usability Testing
Usability Engineering
User Centered Design
Interaction Design
Heuristic Evaluation
Rapid Prototyping
Experience Design
Contextual Inquiry
Product Design
Task Analysis
Usability
Design Thinking
Ethnography
Human Computer Interaction
Creative Direction
User Research
Information Architecture
User Interface Design
Product Development
User Experience Design
Design Strategy
User Interface
Mark McCluskey Summary
Mark McCluskey, based in Palo Alto, CA, US, is currently a Experience Design Director - Service Design at Ford Motor Company. Mark McCluskey brings experience from previous roles at Ford Motor Company - Autonomous Vehicle LLC, Greenfield Labs - Ford Motor Company / IDEO Design, Ford Motor Company and HP. Mark McCluskey holds a 1993 - 1995 Masters in Human Factors Experimental Applied @ California State University, Northridge. With a robust skill set that includes Service Design, Human Factors, Primary Research, Wire Framing, User Experience and more. Mark McCluskey has 1 emails and 2 mobile phone numbers on RocketReach.
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