Mark Mccloud's Location
Tampa, Florida, United States
Mark Mccloud's Work
- Founder @ Critical IT
- Founder @ Afrihair Salons
- Operations Center Supervisor @ Infinity Technical Solutions
- Team Manager @ Stream Global Services
- President @ Garden State Discount Rentals
- President @ Memtec Global Services
- Director of Operations @ Northeastern Professional Nurses Registry
- Provider Relations Specialist @ Horizon Blue Cross Blue Shield of New Jersey
Mark Mccloud's Education
- University of South Florida
Master’s Degree ( Management Information Systems, Business Intelligence, 3.78 GPA )
2015 - 2016 - University of South Florida
Bachelor’s Degree ( Management Information Systems and Services, 3.68 GPA (Cum Laude) )
2013 - 2015 - Hillsborough Community College
Associate’s Degree ( Computer and Information System's and Support Services, 3.63 GPA )
2012 - 2013
Mark Mccloud's Skills
- Workforce Management
- Troubleshooting
- BPO
- Contact Centers
- Computer Hardware
- Customer Experience
- Customer Service
- Customer Satisfaction
- Quality Assurance
- Software Installation
Mark Mccloud's Summary
Mark McCloud, based in Tampa, Florida, United States, is currently a Founder at Critical It, bringing experience from previous roles at Afrihair Salons, Infinity Technical Solutions, Stream Global Services and Garden State Discount Rentals. Mark McCloud holds a 2015 - 2016 Master’s Degree in Management Information Systems, Business Intelligence, 3.78 GPA @ University of South Florida . With a robust skill set that includes Workforce Management, Troubleshooting, BPO, Contact Centers, Computer Hardware and more, Mark McCloud contributes valuable insights to the industry. Mark McCloud has 3 emails and 1 mobile phone number on RocketReach.
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