Mark Magale Email

Technical Support Specialist @ Knack

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Mark Magale Location

Cebu City, PH

Mark Magale Work

2024 - now Technical Support Specialist @ Knack
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2017 - 2024 Customer Support Manager @ Formstack
2016 - 2017 TEAM LEADER – CUSTOMER SUPPORT @ Conduent (Verizon Account)

2010 - 2016 TEAM LEAD – BILLING OPERATIONS and ASSET MANAGEMENT @ Lexmark Research and Development Corp.

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Mark Magale Skills

IT Escalation
Service-Level Agreements (SLA)
Customer Satisfaction (CSAT)

Interpersonal Skills
ClientSuccess
Customer Retention
Software as a Service (SaaS)
Customer Relationship Management (CRM)
Computer Application Training
Technical Support

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Mark Magale Summary

Mark Magale, based in Cebu City, PH, is currently a Technical Support Specialist at Knack. Mark Magale brings experience from previous roles at Formstack, Conduent (Verizon Account) and Lexmark Research and Development Corp.. With a robust skill set that includes IT Escalation, Service-Level Agreements (SLA), Customer Satisfaction (CSAT), Interpersonal Skills, ClientSuccess and more. Mark Magale has 2 emails on RocketReach.

Mark Magale Emails

Found 2 emails

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