2012 -
2020 Business Development Analyst and Analyste Développement des affaires @
2006 -
2012 Workforce Analyst - Contact Centre @
2003 -
2005 Product Trainer and Technical Support Representative and Team Lead @ AFFINA
2002 -
2003 Customer Service Representative @ Memberworks
Mark MacKinnon Education
McGill University
Certificate of Applied CyberSecurity (Cyber Security)
2022
-
2022
Eastern Business Computer Institute
(Graphic Design / Multimedia Design)
1995
-
1996
Mark MacKinnon Skills
Leadership
Customer Experience
Customer Relationship Management Crm
Team Building
E Commerce
Online Marketing
Call Center
Retail
Sales
Customer Retention
Data Analysis
Forecasting
Business Analysis
Web Analytics
Team Leadership
Process Improvement
Workforce Management
Process Flow Documentation
Online Advertising
Microsoft Excel
Marketing
Training
Customer Service
Google Analytics
Email Marketing
Business Process Improvement
Budgets
Management
Inventory Management
Analytics
Call Centers
Inventory Control
CRM
Analysis
Customer Relationship Management
Mark MacKinnon Summary
Mark MacKinnon, based in Montreal, QC, CA, is currently a Level 2 Cyber Security Analyst at SecureOps. Mark MacKinnon brings experience from previous roles at SecureOps, Advantage2Retail Inc. (A2R), Ice.com and AFFINA. Mark MacKinnon holds a 2022 - 2022 Certificate of Applied CyberSecurity in Cyber Security @ McGill University. With a robust skill set that includes Leadership, Customer Experience, Customer Relationship Management Crm, Team Building, E Commerce and more. Mark MacKinnon has 1 emails on RocketReach.
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