Mark Lim Email
Customer Success Manager @ Dualog
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Mark Lim Location
- Singapore
Mark Lim Work
- Customer Success Manager @ (August 2023 - Present)
- Content Lead | Project Management | @ (October 2020 - September 2022)
- Product Owner | Product Management | Agile | Scrum | EdTech @ (October 2020 - September 2022)
- Content Producer | Media Design | Podcasting @ (February 2020 - October 2020)
- Client Success Executive | Account Management | Customer Support @ (February 2019 - January 2020)
- Intern @ (October 2018 - February 2019)
- Management Trainee @ Xie Chun Trading Pte Ltd (May 2017 - May 2018)
- Intern @ (September 2010 - December 2010)
Mark Lim Education
- University of Southampton
Bachelor of Science (PSYCHOLOGY)
2013-2016 - Temasek Polytechnic
Diploma (Accounting and Finance)
2008-2011
Mark Lim Skills
- Account Management
- Agile Methodologies
- Analytical Skills
- Articulate 360
- Business Requirements
- Business Understanding
- Business-to-Business (B2B)
- Client Relations
- Communication
- Competitive Analysis
- Content Development
- Content Management
- Content Management Systems (CMS)
- Content Strategy
- Copy Editing
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Success
- Customer-Focused Selling
- Figma (Software)
- Market Research
- Marketing Analytics
- Microsoft Office
- Online Content Creation
- Presentation Skills
- Presentations
- Product Adoption
- Product Launch
- Product Management
- Product Marketing
- Product Road Mapping
- Product Strategy
- Project Management
- Reporting & Analysis
- Research
- Sales Enablement
- Social Media
- Stakeholder Management
- Teamwork
- UX Research
- User Personas
- Value Propositions
- Video Editing
- Web Content Writing
- Workshops
Mark Lim Summary
- Mark Lim, based in Singapore, is currently a Customer Success Manager at Dualog. Mark Lim brings experience from previous roles at SmartUp.io. Mark Lim holds a 2013 - 2016 Bachelor of Science in PSYCHOLOGY @ University of Southampton. With a robust skill set that includes Account Management, Agile Methodologies, Analytical Skills, Articulate 360, Business Requirements and more. Mark Lim has 1 emails on RocketReach.
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