2020 -2021 Technical Onboarding Consultant, Professional Services @
2020 -2020 Manager, Technical Project Management | Program Development PMO @
2019 -2020 Onboarding Consultant, Professional Services @
2016 -2019 Founder and CEO @ QualCX
2013 -2019 Technical Specialist @ Non-Profit
2011 -2013 Associate Manager @ Non-Profit
2008 -2011 Field Specialist @ Non-Profit
2007 -2008 General Manager @
2005 -2007 Assistant General Manager @
2003 -2005 Assistant Guest Services Manager @
Mark Lees Education
University of Phoenix
M. (Public Administration)
2009-2010
Dixie State University
B.S. (Business Administration)
2002-2006
Mark Lees Skills
Professional Services
Customer Success
Project Management
Customer Experience
Program Management
Recruiting
Customer Satisfaction
Budgets
Strategic Planning
Sales
Marketing
Event Management
Hiring
Sales Management
Inventory Management
Hospitality Management
Public Relations
Hotel Management
Business Planning
Account Management
Operations Management
Online Marketing
Hospitality Industry
Budgeting
Performance Management
Customer Relations
Customer Relationship Management (CRM)
Training
Leadership Development
Leadership
Customer Service
Management
Team Building
Public Speaking
Coaching
Team Leadership
Teamwork
Employee Training
Employee Relations
Organizational Development
Staff Development
Contract Negotiation
Emotional Intelligence
Employee Engagement
Networking
Net Promoter Score
Qualtrics
Customer Loyalty Management
Voice of the Customer
Workforce Development
E Commerce
PowerPoint
Human Resources
Event Planning
Regional Managers
Negotiation
Resume Writing
Hotels
Microsoft Excel
Social Networking
Interviews
Mark Lees Summary
Mark Lees, based in Salt Lake City, UT, US, is currently a Services Solutions Director at Domo. Mark Lees brings experience from previous roles at Domo and GUIDEcx. Mark Lees holds a 2009 - 2010 M. in Public Administration @ University of Phoenix. With a robust skill set that includes Professional Services, Customer Success, Project Management, Customer Experience, Program Management and more. Mark Lees has 3 emails on RocketReach.
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