Mark Leeds's Location
Norwich, Norfolk, United Kingdom
Mark Leeds's Work
- Customer Experience Manager @ RBS
- Business Support Manager @ The Ro al Bank Of Scotland Group
- Continuous Improvement Manager - Mortgages @ The Ro al Bank Of Scotland Group
Mark Leeds's Education
- Northgate High School - Ipswich
A Levels
1975 - 1982
Mark Leeds's Skills
- Customer Experience
- Service Design
- Customer Insight
- Quantitative Research
- Net Promoter Score
- Customer Satisfaction
- Voice of the Customer
- Benchmarking
- Lean Six Sigma
- Management
Mark Leeds's Summary
Mark Leeds, based in Norwich, Norfolk, United Kingdom, is currently a Customer Experience Manager at RBS, bringing experience from previous roles at RBS. Mark Leeds holds a 1975 - 1982 A Levels @ Northgate High School - Ipswich. With a robust skill set that includes Customer Experience, Service Design, Customer Insight, Quantitative Research, Net Promoter Score and more, Mark Leeds contributes valuable insights to the industry. Mark Leeds has 1 email on RocketReach.
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