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Mark Layzelle Location
Brisbane, QLD, AU
Mark Layzelle Work
Director - Operations and Experience @ (March 2024 - Present)
Head of Member Operations @ (July 2026 - Present)
Business Transformation Specialist @ (April 2017 - Present)
Managing Director @ Centric Delta (July 2018 - April 2025)
Head of Operational Excellence @ (May 2016 - May 2017)
Channel Optimisation Director @ (December 2015 - May 2016)
Channel Optimisation Director @ (May 2015 - December 2015)
Distribution and Channel Optimisation Leader @ (April 2013 - June 2015)
Black Belt and Projects Leader - Money Direct @ (January 2011 - April 2013)
Lean Six Sigma Black Belt @ (September 2007 - January 2011)
Management Information Systems Analyst @ (January 2004 - September 2007)
Mark Layzelle Education
Emeritus
Postgraduate Diploma (Innovation and Design Thinking)
2021-2022
The University of Queensland
Masters of Economics
2005-2010
The University of Queensland
Bachelor of Economics
2000-2002
Mark Layzelle Skills
AI Agents
Agile Methodologies
Artificial Intelligence (AI)
Artificial Intelligence Foundations
Automation
Banking
Banking Operations
Business Analysis
Business Model Innovation
Business Process
Business Process Improvement
Business Strategy
Business Transformation
Call Centers
Change Management
Channel Optimization
Coaching
Coaching & Mentoring
Continuous Improvement
Cross-functional Team Leadership
Customer Experience
Customer Insight
DAY ONE Platform
Data Analysis
Data Analytics
Financial Services
Forecasting
Generative AI
LEAN
Leadership
Lean Six Sigma
Lean Six Sigma Training
Learning and Development
Microsoft Excel
Microsoft PowerPoint
Operating Models
Operational Excellence
Operations Management
Organizational Design
Performance Management
Portfolio Management
Process Improvement
Product Design
Product Innovation
Product Management
Productivity Improvement
Program Management
Project Management
Quality Assurance
Risk Management
Sales
Sales Force Effectiveness
Six Sigma
Stakeholder Management
Strategic Planning
Strategy
Team Leadership
Team Management
Technological Innovation
Training
Vendor Management
Visio
Cross Functional Team Leadership
Coaching and Mentoring
Mark Layzelle Summary
Mark Layzelle, based in Brisbane, QLD, AU, is currently a Director - Operations and Experience at DAY ONE Software. Mark Layzelle brings experience from previous roles at Defence Bank, Layzelle Consultancy, Centric Delta and Latitude Financial Services. Mark Layzelle holds a 2021 - 2022 Postgraduate Diploma in Innovation and Design Thinking @ Emeritus. With a robust skill set that includes AI Agents, Agile Methodologies, Artificial Intelligence (AI), Artificial Intelligence Foundations, Automation and more. Mark Layzelle has 2 emails and 1 mobile phone numbers on RocketReach.
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