2009 -
2014 Technical Support Representative @ SPi Global CRM
2006 -
2009 Technical Support Representative @
Mark Labay Education
First Asia Institute of Technology and Humanities
Undergraduate (Information Technology)
2001
-
2005
Mark Labay Skills
Network Switches
Cisco Systems Products
Modems
Cascading Style Sheets (CSS)
BMC Remedy AR System
BMC Remedy Ticketing System
Point of Sale (POS) Systems
Wireless Networking
Troubleshooting
Networking
ServiceNow
Service Delivery
Service Desk
Technical Support
Customer Experience
Escalation
Customer Service Operations
Customer Support
Mark Labay Summary
Mark Labay, based in Taguig, NCR, PH, is currently a Service Desk Specialist at Infosys BPM. Mark Labay brings experience from previous roles at Diversify Offshore Staffing Solutions, Sutherland, SPi Global CRM and TeleTech Philippines. Mark Labay holds a 2001 - 2005 Undergraduate in Information Technology @ First Asia Institute of Technology and Humanities. With a robust skill set that includes Network Switches, Cisco Systems Products, Modems, Cascading Style Sheets (CSS), BMC Remedy AR System and more. Mark Labay has 2 emails on RocketReach.
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