Mark Labay Email
Service Desk Specialist @ Infosys BPM
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Mark Labay Location
- Taguig, NCR, PH
Mark Labay Work
- Service Desk Specialist @ (January 2022 - Present)
- Customer Service Specialist @ (October 2020 - December 2021)
- Technical Support Specialist @ (April 2014 - August 2020)
- Technical Support Representative @ SPi Global CRM (September 2009 - March 2014)
- Technical Support Representative @ (July 2006 - August 2009)
Mark Labay Education
- First Asia Institute of Technology and Humanities
Undergraduate (Information Technology)
2001-2005
Mark Labay Skills
- Network Switches
- Cisco Systems Products
- Modems
- Cascading Style Sheets (CSS)
- BMC Remedy AR System
- BMC Remedy Ticketing System
- Point of Sale (POS) Systems
- Wireless Networking
- Troubleshooting
- Networking
- ServiceNow
- Service Delivery
- Service Desk
- Technical Support
- Customer Experience
- Escalation
- Customer Service Operations
- Customer Support
Mark Labay Summary
- Mark Labay, based in Taguig, NCR, PH, is currently a Service Desk Specialist at Infosys BPM. Mark Labay brings experience from previous roles at Diversify Offshore Staffing Solutions, Sutherland, SPi Global CRM and TeleTech Philippines. Mark Labay holds a 2001 - 2005 Undergraduate in Information Technology @ First Asia Institute of Technology and Humanities. With a robust skill set that includes Network Switches, Cisco Systems Products, Modems, Cascading Style Sheets (CSS), BMC Remedy AR System and more. Mark Labay has 3 emails on RocketReach.
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