Mark Kerr Email
Head of Customer Experience @ BNP Paribas Real Estate
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Mark Kerr Location
- London, GB
Mark Kerr Work
- Head of Customer Experience @ (April 2023 - Present)
- Associate Director Customer Experience Strategy @ (April 2021 - April 2023)
- Customer Experience and Insight Manager @ (April 2020 - June 2021)
- Client Relationship Manager @ (September 2018 - April 2020)
- Concierge and Client Services Manager (super prime residential) @ (November 2017 - September 2018)
- Operations and Contracts Manager , Western Europe @ (September 2013 - September 2017)
- Overseas Recruitment Manager @ (August 2012 - September 2013)
- Overseas Operations Manager, France and Spain @ STG Travel (December 2011 - August 2012)
- Assistant Merchandise Manager @ (June 2008 - November 2011)
Mark Kerr Education
- Northumbria University
Bachelor's degree (French and Spanish with International Business)
2004-2008 - Limavady Grammar School 1997-2004
Mark Kerr Skills
- Travel Management
- Travel Recruitment
- French
- French to English
- Travel Planning
- Spanish-speaking
- Spanish-English
- Project Management
- Social Media
- Spanish
- Management
- Merchandise Planning
- HR Policies
- Operations Management
- Retail Buying
- Fashion Buying
- Recruitment Advertising
- People Skills
- Inspiring People
- Contracting
- Interviewing
- Hospitality Management
- Training Delivery
- Employee Training
- Microsoft Office
- Change Management
- Spanish English
- Retail
- Spanish Speaking
- Microsoft Excel
- New Business Development
- Tourism
- Customer Relationship Management Crm
- Stakeholder Management
- Contract Management
- Data Analysis
- Client Services
- Vendor Management
- Net Promoter Score
- Relationship Building
- Budgeting
- Hospitality
- Commercial Operations
- Event Management
- Customer Service
- Contract Negotiation
- Coaching
- Leisure Travel
- Commercial Real Estate
- Facility Management Fm
- Customer Advocacy
- Customer Relationship Management
- Facility Management
Mark Kerr Summary
- Mark Kerr, based in London, GB, is currently a Head of Customer Experience at BNP Paribas Real Estate. Mark Kerr brings experience from previous roles at JLL, Landmark and British Land. Mark Kerr holds a 2004 - 2008 Bachelor's degree in French and Spanish with International Business @ Northumbria University. With a robust skill set that includes Travel Management, Travel Recruitment, French, French to English, Travel Planning and more. Mark Kerr has 2 emails on RocketReach.
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