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Mark Kermode Location
Philadelphia, PA, US
Mark Kermode Work
Group Operations Manager @ (June 2024 - Present)
Enterprise Operations Manager @ (November 2022 - May 2024)
Regional Director of Managed Print Services @ (September 2021 - October 2022)
Operations Manager @ (December 2016 - November 2020)
Operations Manager @ DTI LLC (October 2015 - December 2016)
Client Services Director @ (October 2013 - March 2015)
National Acct. Manager @ (November 2012 - October 2013)
Experience Director @ (September 2011 - October 2012)
Director, Mail and Reprographics Services @ (June 2003 - July 2011)
Mark Kermode Skills
Account Management
Allyship
BPO
Budget Process
Budgeting
Budgets
Business Process Improvement
CRM
Contract Management
Contract Negotiation
Customer Relationship Management (CRM)
Customer Service
Diversity & Inclusion
Employee Relations
Facilities Management
Human Resources
Interviewing
Interviews
Leadership
Logistics
Mailroom Operations
Management
Managing Accounts
Managing Key Accounts
Managing Managers
Managing Processes
Managing Workflow
Microsoft Excel
Microsoft Office
Negotiation
New Hires
Office Equipment
Operations Management
Outsourcing
Performance Management
Personnel Management
Personnel Supervision
Problem Analysis
Process Improvement
Project Management
Reprographics
Strategic Planning
Strategy
Stress Management
Team Building
Team Leadership
Team Management
Time Management
Training
Vendor Management
Customer Relationship Management Crm
Cost Projections
Deliver Results
Capital Management
Financial Performance
Shipping
Leases
Windows
Vendors
Sales
Business Reviews
Cost
Client Interface
Communicate Clearly
Finance
Driving
Cost Effective
Multiple Sites
Tracking Systems
Steel Detailing
Revenue
Financial Statements
Key Performance Indicators
Resource Allocation
Facsimile
Delegation
Profit
Deadline Driven Environment
Business Services
Software Solutions
Reports
Agreement
Complexity
Enterprise Software
Sla
Virtual
Solution
Operational Excellence
Reporting
Global Research
Service Delivery
Focal Point
Partnerships
Analysis
Print
Accountability
Client Services
Communication
Business Operations
Fleet
Cost Savings
Digital Printing
Operations
Contractual Agreements
House
Bar
Vendor Relationship Management
Presentations
Distribution Services
Internal Audit
Policies and Procedures
Cohesive
Purchasing
Executive Management
History
63 Licenses
New York
Materials
Software
Office Services
Canada
Business Process
Invoicing
Staff Development
Trading
Cost Benefit
Problem Solving
Delivery
Expense Management
Series 7
Customer Relationship Management
Mark Kermode Summary
Mark Kermode, based in Philadelphia, PA, US, is currently a Group Operations Manager at The MCS Group, Inc. Mark Kermode brings experience from previous roles at Epiq, ARC Document Solutions, IST Management Services and DTI LLC. With a robust skill set that includes Account Management, Allyship, BPO, Budget Process, Budgeting and more. Mark Kermode has 3 emails and 4 mobile phone numbers on RocketReach.
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