Mark Keenan Email
Senior Business Operations Manager @ RBS Mentor
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Mark Keenan Location
- Glasgow, GB
Mark Keenan Work
- 2001 -now Senior Business Operations Manager @
- 2000 -2001 Project Manager @ RBS UK Business Banking
- 1987 -2000 Numerous roles held including - Senior Business Manager and Customer Service Manager @
Mark Keenan Education
- Glasgow Caledonian University
Master of Business Administration (MBA)
2004-2007 - Glasgow Caledonian University
Member of the Chartered Institute of Bankers in Scotland (MCIBS)
1999-2003
Mark Keenan Skills
- Team Management
- Team Leadership
- Operations Management
- Change Management
- Stakeholder Management
- Project Management
- Coaching
- Performance Management
- Complaints Management
- Continuous Improvement
- Customer Experience
- Customer Service Management
- Business Process Improvement
- Lean Thinking
- Banking
- Financial Services
- People Development
- Employee Engagement
- Marketing
- Telesales
- Telemarketing
- Operational Risk
- Risk Management
- Strategy
- Management
Mark Keenan Summary
- Mark Keenan, based in Glasgow, GB, is currently a Senior Business Operations Manager at RBS Mentor. Mark Keenan brings experience from previous roles at RBS UK Business Banking and Royal Bank of Scotland. Mark Keenan holds a 2004 - 2007 Master of Business Administration (MBA) @ Glasgow Caledonian University. With a robust skill set that includes Team Management, Team Leadership, Operations Management, Change Management, Stakeholder Management and more. Mark Keenan has 1 emails on RocketReach.
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