Mark Jimenez Email
Lead Technician @ ALL ETHER
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Mark Jimenez Location
- Franklin, TN, US
Mark Jimenez Work
- Lead Technician @ (August 2025 - Present)
- Enterprise Field Technician (Level 6) @ Spectrum Enterprise (January 2023 - January 2024)
- SMB Field Technician (Level 5) @ Spectrum Enterprise (January 2017 - January 2023)
- Field Technician (Levels 1-4) @ Spectrum Enterprise (January 2014 - January 2017)
- Operations Manager and Finance Manager @ South Bay PreOwned Inc (January 2004 - January 2014)
Mark Jimenez Education
- Santa Monica College
Some College
2006
Mark Jimenez Skills
- Cable Certification & Signal Testing
- Collaborative Problem Solving
- Conflict Management
- Constructive Feedback
- Data Center Maintenance
- Disaster Recovery & Backup Solutions
- Enterprise Networking: MPLS, Metro Ethernet, DOCSIS, SD-WAN, BGP, OSPF, VLANs, VPN (IPsec, SSL)
- Enterprise Software & Ticketing Systems: Remedy, JIRA, Salesforce, Remedy, Dice
- Ethernet & Cat5e/Cat6 Wiring
- Excellent Communication
- Fiber Optic & RF Technologies: DWDM, CWDM, OTDR testing, RF spectrum analysis, signal balancing
- Firewall & Security Configurations
- Hybrid Fiber-Coaxial (HFC)
- Leadership
- Maintenance and Repair
- Microsoft Office Tools: Word, Excel, Outlook
- Network Infrastructure Management
- Network Security: Firewall Configuration (Palo Alto, Fortinet, Cisco ASA), 802.1X Authentication
- Organization Skills
- Patch Management & System Updates
- Problem Solving
- Project Coordination
- Quality Assurance
- Remote Access Solutions
- Risk Assessment & Mitigation
- Root Cause Analysis
- Routing & Switching: Cisco IOS, Juniper Junos, Layer 2/3 switching, IPv4/IPv6 subnetting, STP
- Systems & Software: Tech Mobile, SCOPE
- Team Building
- Team Leadership
- Team Motivation
- Tech-Savvy
- Technical Documentation & Reporting
- Troubleshooting
- Troubleshooting & Diagnostic Tools: SecureCRT, NetFlow Analyzer, Gander, Granite, Prism
- Unified Communications & VoIP: SIP trunking, Webex, AudioCodes
- VoIP Systems Configuration
Mark Jimenez Summary
- Mark Jimenez, based in Franklin, TN, US, is currently a Lead Technician at All Ether. Mark Jimenez brings experience from previous roles at Spectrum Enterprise and South Bay PreOwned Inc. Mark Jimenez holds a Some College @ Santa Monica College. With a robust skill set that includes Cable Certification & Signal Testing, Collaborative Problem Solving, Conflict Management, Constructive Feedback, Data Center Maintenance and more.
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