Mark Jiao Location
- Concepcion, Central Luzon, PH
Mark Jiao Work
- 2023 -now Customer Service Manager @
- 2020 -2023 Assistant Manager @
- 2019 -2020 Coach @
- 2018 -2019 Supervisor Operations @ Shopee Philippines Inc.
- 2012 -2018 Supervisor, Operations - Chat Support @ Convergys Philippines Inc.
Mark Jiao Education
- University of Baguio
(Biology, General)
2000-2005
Mark Jiao Skills
- Customer Service
- Call Centers
- Operations Management
- Process Improvement
- BPO
- Performance Management
- Management
- Vendor Management
- Team Building
- Customer Experience
- Training
- Team Leadership
- Leadership
- Customer Satisfaction
- Workforce Management
Mark Jiao Summary
- Mark Jiao, based in Concepcion, Central Luzon, PH, is currently a Customer Service Manager at Ask & Embla. Mark Jiao brings experience from previous roles at Ask & Embla, Sitel, Shopee Philippines Inc. and Convergys Philippines Inc.. Mark Jiao holds a 2000 - 2005 University of Baguio. With a robust skill set that includes Customer Service, Call Centers, Operations Management, Process Improvement, BPO and more. Mark Jiao has 2 emails on RocketReach.
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