Mango5 is a Business Process Outsourcing (BPO) company founded in 2006 and headquartered in Cape Town, South Africa. The company provides outsourced customer service, telesales, lead generation, KYC, live chat, and back-office support to clients in the United States, United Kingdom, Europe, and Australia.
Services
Inbound and outbound customer service, telesales, lead generation, live chat, email support, data management, KYC/identity verification, recruitment process outsourcing, and predictive analytics. Sectors: financial services, fintech, health & wellness, telecommunications, vehicle tracking, insurance, medical technology, and recruitment.
Credentials & Compliance
• ISO 27001:2013 certified for information security management
• GDPR and POPIA compliant
• Biometric access-controlled operating floors
• Cyber, E&O, and general liability insurance — minimum $1,000,000 each
• Member: FIASA (Financial Intermediaries Association of South Africa)
• Member: DMASA (Digital Marketing Association of South Africa)
Operations
• Founded: 2005 | HQ: Airport Industria, Cape Town, South Africa
• Team: 300+ employees
• Languages: English, German, Zulu, Xhosa, Afrikaans
• Time zones: SAST, GMT/BST (UK), EST/PST (US)
• Tech: Palo Alto firewall, Bitlocker, Microsoft Defender ATP, AWS
Why South Africa
English-speaking agents with neutral accents, strong cultural alignment with UK and US markets, and BPO costs typically 40–60% below UK/US rates.
Contact: info@mango5.co.za | +27 21 812 1700 | mango5.co.za
Hosken Consolidated Investments Limited (HCI) is a black empowerment investment holding company which is listed in the financial sector on the JSE Securities Exchange South Africa. HCI’s major shareholder is the South African Clothing and Textile Workers Union.
The group is involved in a diverse group of investments including hotel and leisure; interactive gaming; media and broadcasting; transport; mining and properties.
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