Mark Isabelo Email
Customer Service Supervisor @ Access Healthcare Services
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Mark Isabelo Location
- Biñan, PH
Mark Isabelo Work
- Customer Service Supervisor @ (August 2025 - Present)
- Lead @ (August 2025 - Present)
- Customer Service Team Lead @ (January 2023 - January 2025)
- Tier 2 Medical Claims Specialists and Subject Matter Expert @ (March 2021 - December 2023)
- Intern Coach @ (May 2020 - March 2021)
- Customer Service Representative @ (May 2019 - May 2020)
- Service Supervisor @ Optum Global Solutions (May 2019 - January 2025)
- Senior Customer Service Representative @ (July 2015 - February 2019)
- Senior Customer Service Representative @ IGS/Intelenet Global Services (July 2015 - February 2019)
- Handler @ Bag Electronics (April 2014 - September 2014)
- Operator @ Transition Optical (April 2013 - September 2013)
- Operator @ Takata Phil. Corporation (September 2010 - February 2013)
Mark Isabelo Education
- Jacobo Z Gonzales Memorial School of Arts and Traes
Commercial Cooking and Food and Beverages
2008-2010 - JACOBO PT
Vocational
Mark Isabelo Skills
- Active Listening
- Analytical Skills
- Assistants
- Call Quality
- Claims Specialist
- Communication
- Continuous Improvement Facilitation
- Cross-functional Collaborations
- Customer Escalation Management
- Customer Interaction Management
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Surveys
- Employee Engagement
- Equipment Setup
- Evaluations
- Greeting Customers
- Industry standards
- Interpersonal Communication
- Key Performance Indicators
- Lifting Equipment
- Medical Claims Processing
- Mentoring New Hires
- Multi-task & Handle High-volume Workloads
- New Hire Training
- Operational Efficiency
- Operator Training
- Patient Experience
- Patient Portal
- Patient Scheduling
- Positive Work Environment
- Process Improvement Tools
- Quality Control
- Regulatory Requirements
- Resolutions
- Resolving Issues
- Staff Oversight
- Supervisory Skills
- Targeted Messaging
- Team Coordination
- Team Management
- Technical Support
- Training
- Transportation Safety
- Trucking
- Unloading
Mark Isabelo Summary
- Mark Isabelo, based in Biñan, PH, is currently a Customer Service Supervisor at Access Healthcare . Mark Isabelo brings experience from previous roles at Access Healthcare and Optum. Mark Isabelo holds a 2008 - 2010 Commercial Cooking and Food and Beverages @ Jacobo Z Gonzales Memorial School of Arts and Traes. With a robust skill set that includes Active Listening, Analytical Skills, Assistants, Call Quality, Claims Specialist and more. Mark Isabelo has 1 emails on RocketReach.
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