2013 -
2013 Service Manager (TUPE) @ Cotswold District Council
2013 -
2013 Senior System Administrator @
2012 -
2012 Service Manager @
2010 -
2011 Service Leader @ UK Census
2009 -
2010 Service Support and Reporting Manager @ QCDA - Qualifications & Curriculum Development Agency
2009 -
2010 Service Support and Reporting Manager @ QCDA
Mark Iredale Education
North Leamington School, Park Hall 1982
-
1986
Mark Iredale Skills
Service Management
ITIL
SLA
IT Service Management
Customer Relations
Service Delivery
Customer Service
Service Improvement
Incident Management
Service Desk
Change
Managed Services
Change Management
Hardware
Operating Systems
Data Center
Team Management
Outsourcing
Active Directory
Citrix
Servers
VMware
Windows Server
Management
Security
Technical Support
IT Operations
Microsoft Exchange
Infrastructure
Project Delivery
Stakeholder Management
Leadership
System Administration
Windows XP
Problem Management
Help Desk Support
Windows
Disaster Recovery
Windows 7
IT Strategy
IT Outsourcing
PRINCE2
IT Management
Mark Iredale Summary
Mark Iredale, based in Coventry, England, GB, is currently a Senior Deskside Engineer at Tata Consultancy Services. Mark Iredale brings experience from previous roles at Sainsbury's, Cotswold District Council and Steria Limited. Mark Iredale holds a 1982 - 1986 North Leamington School, Park Hall. With a robust skill set that includes Service Management, ITIL, SLA, IT Service Management, Customer Relations and more. Mark Iredale has 3 emails on RocketReach.
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