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Mark Infusino Location
Chicago, IL, US
Mark Infusino Work
Global Executive IT support Lead @ (October 2018 - Present)
Senior Executive Support Analyst @ (November 2015 - Present)
CSC - IT Executive Support Lead @ (April 2009 - November 2015)
CSC Area Manager - Chicago @ (November 2012 - November 2015)
CSC - Field Service Manager @ (April 2011 - November 2015)
CSC - Site Lead @ (March 2008 - April 2009)
CSC - Desktop Lead @ (June 2002 - April 2009)
CSC - Desktop Lead @ (August 1998 - June 2002)
Mark Infusino Education
Computer Learning Center
Associates (Applied Science Degree)
1996-1997
Mark Infusino Skills
Business Process
Business Process Improvement
Computer Hardware
Cross-functional Team Leadership
Customer Escalation Management
Customer Satisfaction
Desktop Support Management
Documentation
End User Training
Hardware
IT Management
IT Operations
IT Service Management
IT Strategy
ITIL
Integration
Leadership
Management
Outsourcing
Problem Solving
Process Improvement
Program Management
Resource Management
SLA
Service Delivery
Software Documentation
Team Building
Team Leadership
Team Management
Technical Support
Testing
Training
Troubleshooting
Vendor Management
Windows
Windows XP
XP
Public Speaking
Cross Functional Team
Customer Escalation
Desktop Support
Support
Cross Functional Team Leadership
SQL
Project Management
Mark Infusino Summary
Mark Infusino, based in Chicago, IL, US, is currently a Global Executive IT support Lead at Aon plc. Mark Infusino brings experience from previous roles at Aon plc and CSC. Mark Infusino holds a 1996 - 1997 Associates in Applied Science Degree @ Computer Learning Center. With a robust skill set that includes Business Process, Business Process Improvement, Computer Hardware, Cross-functional Team Leadership, Customer Escalation Management and more. Mark Infusino has 2 emails and 1 mobile phone numbers on RocketReach.
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