Mark Hughes Email & Phone Number
Senior Customer Service Manager UK and Ireland @ Viking UK
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Mark Hughes Location
- Coventry, England, GB
Mark Hughes Work
- 2024 -now Senior Customer Service Manager UK and Ireland @
- 2022 -2024 Channel Lead (Senior Customer Operations Manager) @
- 2018 -2021 Service Delivery Manager - Telesales @
- 2016 -2018 Outbound Sales Manager @
- 2015 -2016 Retention Team Manager @
- 2012 -2015 Sales Team Lead @
- 2011 -2012 Universal Advisor @
Mark Hughes Education
- Coventry University
Bachelor of Arts (BA) (Fine and Studio Arts)
2008-2011
Mark Hughes Skills
- Coaching
- Customer Experience
- Performance Management
- Call Centers
- Time Management
- Change Management
- Insurance
- Team Motivation
- Presentation Skills
- Team Leadership
- Sales
- Customer Service
- Management
- People Management
- Leading Positive Change
- Microsoft Office
- Regulatory Compliance
- Art
- Team Building
- Oil Painting
- Sales Management
- HR Policies
- Drawing
- Sickness Absence Management
- Spreadsheets
- Disciplinary Action
- Positive Work Environment
- First Aid
- Customer Retention
- Leadership
- Training
- Team Management
- Communication
- Process Improvement
- Recruiting
- Customer Satisfaction
- Interviews
- Stakeholder Management
- Interviewing
- Business Analysis
- Negotiation
- Strategic Planning
- Microsoft Excel
- Business Process Improvement
- Project Management
- Service Delivery
Mark Hughes Summary
- Mark Hughes, based in Coventry, England, GB, is currently a Senior Customer Service Manager UK and Ireland at Viking UK. Mark Hughes brings experience from previous roles at Shell Energy, Shell Energy Retail and First Utility. Mark Hughes holds a 2008 - 2011 Bachelor of Arts (BA) in Fine and Studio Arts @ Coventry University. With a robust skill set that includes Coaching, Customer Experience, Performance Management, Call Centers, Time Management and more. Mark Hughes has 1 emails and 1 mobile phone numbers on RocketReach.
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