2011 -2013 IT Project Manager | Change Management @
2008 -2011 Senior Lead Technician @
2006 -2008 Service Desk Analyst @ L&E Associates, Inc.
Mark Hudson Education
Help Desk Institute (HDI)
Customer Support Specialist (CSS) Certification (Information Technology)
2007-2007
The University of Alabama
Bachelor of Science (B.S.) (Human Development and Family Studies, General)
1999-2003
Mark Hudson Skills
ITIL
SharePoint
Active Directory
Government
Project Management
Troubleshooting
Software Documentation
Windows 7
Integration
Network Security
Access
IT Strategy
Analysis
Change Management
Information Security
Process Improvement
MS Project
Microsoft Office
Systems Analysis
Virtualization
IT Service Management
Visio
Federal Government
Requirements Analysis
Program Management
System Administration
Databases
Servers
Windows
Data Analysis
Ticketing Tools
Customer Service
Phone Coverage
Onboarding
Service Desk
Unicenter Service Desk
Remedy Software
VMware
XP
IT Management
Information Technology
ITIL Certified
Management
Networking
Security
Group Policy
Citrix
Microsoft Exchange
Software Installation
Windows XP
SQL
Microsoft Word
Microsoft Excel
Mark Hudson Summary
Mark Hudson, based in Birmingham, AL, US, is currently a VP, Digital Banking at Regions Bank at Regions Bank. Mark Hudson brings experience from previous roles at Apex Systems, ASM Research and Intratek Computer. Mark Hudson holds a 2007 - 2007 Customer Support Specialist (CSS) Certification in Information Technology @ Help Desk Institute (HDI). With a robust skill set that includes ITIL, SharePoint, Active Directory, Government, Project Management and more. Mark Hudson has 1 emails and 2 mobile phone numbers on RocketReach.
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