Mark Hoy Email & Phone Number
SVP - Engineering Manager - Voice Recording and Analytics and Voice Product Management @ Citi
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Mark Hoy Location
- Dartford, GB
Mark Hoy Work
- 2020 -now SVP - Engineering Manager - Voice Recording and Analytics and Voice Product Management @
- 2014 -2020 VP - Global Voice Recording and Surveillance Architect Lead @
- 2012 -2014 VP - Global Voice Recording Support manager @
- 2011 -2012 VP - Global Subject Matter Expert - Voice Recording @
- 2010 -2011 AVP - Regional Subject Matter Expert - Voice Recording @
- 2007 -2010 Senior Onsite Engineer @
- 2001 -2007 Senior Engineer (South of England) @
- 2000 -2001 Technical Specialist Engineer (South of England) @
- 1998 -2000 Senior Onsite Engineer (For Business Systems) @
- 1997 -1998 Trainee Installation and Service Engineer (UK) @
Mark Hoy Education
- The Albany School
Mark Hoy Skills
- Windows
- SQL
- Customer Relations
- Telecommunications
- Troubleshooting
- MySQL
- Customer Service
- ITIL
- Vendor Management
- Account Management
- Integration
- Call Centers
- VoIP
- Strategy
- voice recording
- Business Analysis
- Disaster Recovery
- Management
- Networking
- Enterprise Software
- NICE Call Recording
- Cybertech Call Recording
- Nice Analytics
- Risk Management
- Data Center
- Infrastructure
- Telephony
- Cloud Computing
- Process Improvement
- Microsoft Word
- Training
- Project Management
- Customer Experience
- Team Management
- Team Leadership
- Professional Services
Mark Hoy Summary
- Mark Hoy, based in Dartford, GB, is currently a SVP - Engineering Manager - Voice Recording and Analytics and Voice Product Management at Citi. Mark Hoy brings experience from previous roles at Citi. Mark Hoy holds a The Albany School. With a robust skill set that includes Windows, SQL, Customer Relations, Telecommunications, Troubleshooting and more. Mark Hoy has 1 emails and 2 mobile phone numbers on RocketReach.
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