2000 -2001 Technical Specialist Engineer (South of England) @
1998 -2000 Senior Onsite Engineer (For Business Systems) @
1997 -1998 Trainee Installation and Service Engineer (UK) @
Mark Hoy Education
The Albany School
Mark Hoy Skills
Windows
SQL
Customer Relations
Telecommunications
Troubleshooting
MySQL
Customer Service
ITIL
Vendor Management
Account Management
Integration
Call Centers
VoIP
Strategy
voice recording
Business Analysis
Disaster Recovery
Management
Networking
Enterprise Software
NICE Call Recording
Cybertech Call Recording
Nice Analytics
Risk Management
Data Center
Infrastructure
Telephony
Cloud Computing
Process Improvement
Microsoft Word
Training
Project Management
Customer Experience
Team Management
Team Leadership
Professional Services
Mark Hoy Summary
Mark Hoy, based in Dartford, GB, is currently a SVP - Engineering Manager - Voice Recording and Analytics and Voice Product Management at Citi. Mark Hoy brings experience from previous roles at Citi. Mark Hoy holds a The Albany School. With a robust skill set that includes Windows, SQL, Customer Relations, Telecommunications, Troubleshooting and more. Mark Hoy has 1 emails and 2 mobile phone numbers on RocketReach.
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