Mark Howe Email & Phone Number
Head of Customer Experience and Operations Director @ Tata Consultancy Services
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Mark Howe Location
- Richmond, GB
Mark Howe Work
- Head of Customer Experience and Operations Director @ (April 2016 - Present)
- Head of Assurance and Head of Customer Service Experience @ (October 2013 - January 2016)
- Head of Customer Service Operations @ (March 2010 - September 2013)
- Business Manager @ (January 2008 - February 2010)
- Head of Customer Service Finance and Commercial Finance Manager @ (August 2004 - December 2007)
- Finance Director @ Cable & Wireless (June 2003 - July 2004)
- Director Sales Operations @ Cable & Wireless (August 2001 - June 2003)
- European Finance Manager @ Cable & Wireless (July 1999 - August 2001)
- Finance Manager and Finance Analyst @ (February 1997 - July 1999)
- Graduate Accountant and Project Accountant @ Gec Marconi Avionics (July 1994 - February 1997)
Mark Howe Education
-
(Management)
1994-1996 - Northumbria University
Bachelor of Arts (Accountancy)
1990-1993 - Penistone Grammar School 1983-1990
Mark Howe Skills
- Business Process Improvement
- Business Transformation
- Call Centers
- Change Management
- Complaint Management
- Contact Centers
- Continuous Improvement
- Customer Experience
- Financial Analysis
- Financial Planning
- Management
- Mobile
- Mobile Devices
- Outsourcing
- Planning
- Process Improvement
- Project Finance
- Project Planning
- Service Delivery
- Six Sigma
- Stakeholder Management
- Strategy
- Team Leadership
- Team Management
- Telecommunications
Mark Howe Summary
- Mark Howe, based in Richmond, GB, is currently a Head of Customer Experience and Operations Director at Tata Consultancy Services. Mark Howe brings experience from previous roles at Rwe Npower and Telefónica Uk. Mark Howe holds a 1994 - 1996 . With a robust skill set that includes Business Process Improvement, Business Transformation, Call Centers, Change Management, Complaint Management and more. Mark Howe has 3 emails and 2 mobile phone numbers on RocketReach.
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