Mark Houghton Email
Operations Director @ orca
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Mark Houghton Location
- Wrexham, GB
Mark Houghton Work
- Operations Director @ (January 2023 - Present)
- Head Of Operations @ (November 2021 - January 2023)
- Snr Contact Centre Manager @ (October 2020 - October 2021)
- Client Development Manager @ (September 2019 - October 2020)
- VP - Senior Operations Manager at Lloyds Banking Group (Mbna) @ (June 2013 - July 2019)
- AVP -Sales and Service Manager @ (January 2011 - June 2013)
- Customer Retention Manager @ (October 2009 - January 2011)
- Telemarketing Team Manager @ (November 2005 - October 2009)
Mark Houghton Education
- South Wirral High School 1990-1995
Mark Houghton Skills
- Management
- Contact Centers
- Banking
- Risk Management
- Team Management
- Call Centers
- Credit Cards
- Performance Management
- Business Process Improvement
- Customer Experience
- Customer Service
- Sales Management
- People Management
- Employee Engagement
- Community Engagement
- Contact Center Management
Mark Houghton Summary
- Mark Houghton, based in Wrexham, GB, is currently a Operations Director at orca. Mark Houghton brings experience from previous roles at orca, The Contact Company, Solomon Investment Partners and MBNA. Mark Houghton holds a 1990 - 1995 South Wirral High School. With a robust skill set that includes Management, Contact Centers, Banking, Risk Management, Team Management and more. Mark Houghton has 1 emails on RocketReach.
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